Team Leader (Mobile Phone Management)

Information
about the position

Our International team is looking for leaders.
You will be responsible for managing daily tasks to ensure smooth process team work.

Your responsibility:
• Hire, lead, promote and develop the team
• Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts and internal KPI
• Monitor and review KPIs with customer (performance and quality)
• Identify process improvement measures and drives their implementattion
• Participate in escalation management
• Set up regular communication channels internally and externally
• Contribute to financial transparency of organization
• Participate on ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1200 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

What we expect
from the candidate

Benefits
that make you happy

• Bonus up to 5 % of annual income
• 2 Sick days (After one year in company 3 days)
• Flexible working time - Work Life Balance
• Program Learn other Language (180€ for courses)
• Cafeteria system/Multisport card
• Company Mobile phone
• Discount for selected Telekom products
• Training and development - Professional and Personal Growth
• Sports Club and Health Days