1 200 EUR
 
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Mobile Phone Management Team Lead

  • Moldavská cesta, Košice
  • full-time

Information about the position

Job description, responsibilities and duties

• Hire, lead, promote and develop the team
• Deliver services/solutions to clients in agreed quality and quantity structure
according agreed contracts and internal KPI
• Monitor and review KPIs with customer (performance and quality)
• Identify process improvement measures and drives their implementattion
• Participate in escalation management
• Set up regular communication channels internally and externally
• Contribute to financial transparency of organization
• Support other projects e.g transitions
• Participate on ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1200 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and German - Upper intermediate (B2)

Personality requirements and skills

• Experience in leading
• Experience in reporting or controlling expected
• Experience with SAP (especially Modules FI/CO), SAP BW, SAP BI/BO
• MS Office (PowerPoint, Excel, Word) advanced
• English language - fluent
• German language - beneficial
• Strong communication and presentation skills
• Reliability, flexibility and responsibility
• Results and goal driven
• Ability to work under pressure
• Interpersonal skills
• Ability to give constructive feedback and set-
up development paths for employees
• Positive attitude and abillity to motivate others
• Problem solving and conflict management
• Change management
• Several years of experience in business service
centers

Send CV to the company
ID: 3675570   Dátum zverejnenia: 22.5.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   1200 €