Senior Support Engineer

Zoom International, a.s., organizačná zložka Slovensko

Place of work
Košice
Contract type
full-time
Start date
ASAP
Wage (gross)
From 1 800 EUR/month

Information about the position

Job description, responsibilities and duties

WHAT WILL YOU DO
One of the main goals is to provide excellent service support to existing customers and business partners. Our Support Engineers are delivering day-to-day substantial front-end for customers via email and/or phone to answer questions, collect information and resolve issues, reported by the customers. Thus number of our customers is rapidly growing, we are looking for Support Engineer to join our team.

Employee perks, benefits

● The option to use cutting edge technology
● Dynamic working hours
● Personal development in a booming industry
● Attractive salary plus bonuses based on achieved results
● Working in a young ambitious team in a professional firm which is aggressively expanding

Information about the selection process

Please note, only selected candidates will be contacted.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Educational Specialization

IT

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

The candidate shall be able to work as part of the ZOOM Support team and we expect:
● 3 years of experience in Unix/Linux system administration
● Understanding of IP networks
● Knowledge of SQL syntax, PostgreSQL or Oracle database
● Good communication skills
● Fluent in English, Czech is a big plus
● Willingness to constantly learn new things

We appreciate:
● Knowledge of CISCO IP telephony
● Understanding SIP
● Overall knowledge of IPCC/Genesys contact center platforms
● Experience in PostgreSQL/Oracle administration

Advertiser

Brief description of the company

ZOOM International is a software company developing products which support everyday operation of a wide range of contact centers, including financial institutions, telecommunication providers or emergency services. The main focus of the company is software for recording, reconstruction and archivization of calls, as well as later analysis and evaluation of recordings. The primary goal of the Kosice development center is development of a native cloud platform.

Company address

Zoom International, a.s., organizačná zložka Slovensko
Štúrova 19
040 01 Košice - mestská časť Staré Mesto
www.zoomint.com

Contact

Kontaktná osoba: Mgr. Zuzana Sotáková
Tel.: +421948892189
E-mail: poslať životopis
ID: 4011169  Dátum zverejnenia: 12.1.2021  Základná zložka mzdy (brutto): 1 800 EUR/month