Claims Triager (50% employment)

We are the world's leading providers of reinsurance and insurance. We are an international company based in Zurich with a strong historical background.


About the team

As a Triager you will be an important part of the Operations team, working with skilled professionals from the field.

In Operations we process invoicing documentation from our clients, performing a high level data quality checks according to the contract and ensuring that the documents received are timely completed.


About the role

At this position our new colleague will be responsible for indexing and distributing the incoming claims documents from our clients (for example brokers), to responsible team or person. You will look for opportunities within the core process to add new value of Swiss Re and external clients, and closely cooperate with our claims ops colleagues.


Key responsibilities:

- Triaging – sorting - Reinsurance Claims documents in accordance to standard operating procedures.
- Ensuring business results are met (quality output within the turnaround times defined) through understanding of basic Reinsurance - Concepts and business tools and applications.
- Associating the Claim process documents with the firsthand information to enable Claims examiners for further processing.
- Identifying the reinsurance contracts or existing claims using business applications.
- Maintain accuracy and quality parameters as defined by the process.

What can you look forward to?
o Attractive performance-based bonus
o Ultra flexible working time in hybrid setup, allowing you to work also from home
o Modern office spaces in attractive location
o 5 additional days of holiday
o Lunch allowance fully paid by Swiss Re
o Referral bonus
o Pension & risk insurance contribution
o Sick days and sick leave support
o Public transport benefit
o Multisport card About Swiss Re