Senior Operational Excellence Architect (Hybrid)

Are you passionate about shaping the future of processes architecture on a global scale? Do you thrive in a role that allows strategic leadership in building this discipline and have a deep understanding of process architecture? If you're self-motivated, energetic, and enthusiastic about pioneering efficient and standardized processes, we invite you to join our team as a Senior Operational Excellence Architect.


About the Role

As a Senior Operational Excellence Architect, you'll play a vital role in building and leading our Process Architecture discipline. Your expertise will drive the strategic development and execution of an Operational Maturity Assessment, ensuring the seamless documentation and execution on a global scale. You'll have the opportunity to identify and advocate for opportunities in global standardization, documentation and taking ownership of our global Operations Service Catalogues. Your contribution will be pivotal in enhancing operational efficiency and aligning with our strategic business targets through innovative process architecture, generation of data-driven insights and supporting continuous improvement initiatives.

Collaboration will be at the heart of your work, as you closely collaborate with Operational Excellence Leads, Business Process Owners, and the Business Architecture function. Together, you'll establish a cross-functional network aimed at streamlining, harmonizing, and continuously improving our global processes by identifying and implementing best practices. This requires a deep understanding of our processes and systems across different locations, enabling you to recommend and implement streamlined and optimized processes and/or systems.


Main activities:

• Building and leading the Process Architecture discipline, setting the strategic direction and ensuring alignment with business objectives.

• Develop and execute comprehensive evaluation of process efficiency and effectiveness across the organization (Operational Maturity Assessment).

• Take the lead in global Process Documentation and Harmonization efforts, overseeing the standardization and synchronization of process charts on a global scale. This involves promoting best practices and ensuring uniformity across all operational domains.

• Proactively identify and advocate for Global Standardization Opportunities, promoting the adoption of standardized processes to bolster operational efficiency and scalability across diverse business functions.

• Take ownership of global Operations Service Catalogues, ensuring they accurately reflect optimized processes while remaining up-to-date with evolving operational requirements.

• Foster collaboration and partnership by closely collaborating with business process owners, global line of business heads, and cross-functional teams to streamline operations and drive process enhancements. Actively engage in knowledge exchange within the Process Excellence Community to foster continuous improvement.

• Conduct thorough Process Analysis and generate repeatable insights, leveraging tools such as ARIS and enterprise architecture frameworks to analyze current processes, define future states, and enable tangible improvements that drive operational excellence.

This role offers the opportunity to lead the establishment and strategic direction of our Process Architecture discipline, making a significant impact across our global operations.

Please note, relevant commercial insurance background and/or significant process reengineering/transformation experience is a must – thank you for your understanding.

• Attractive performance-based bonus
• Ultra flexible working time in hybrid setup, allowing you to work also from home
• Modern office spaces in attractive location
• 5 additional days of holiday
• Lunch allowance fully paid by Swiss Re
• Referral bonus
• Pension & risk insurance contribution
• Sick days and sick leave support
• Public transport benefit
• Multisport card
• ...any many more

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.