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Junior Claims Assistant

Place of work
Mlynské nivy 12, Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
Wage (gross)
From 1 350 EUR/monthOur final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group.

Information about the position

Job description, responsibilities and duties

Do you perceive the insurance world to be thrilling? Do you think of pursuing your career in a well-known insurance company? Do you want to grasp a lasting work opportunity that enables continuous professional development? If so, we have a job, which is tailor-made for you!



We are an international and growing team of insurance professionals supporting the claims handlers based in EMEA region in handling direct claims, both primary and excess. Additionally, we have just embarked on the new exciting journey – adjudicating of low value claims for Marine, Aviation, Casualty and Property lines of business. We seek to understand and meet our customers' needs and we strive to provide bespoke claims services. At the same time, we endeavor to make our employees happy by creating a positive work environment. We genuinely care about your work-life-balance by providing a great deal of flexibility in terms of working hours. Would you like to unleash your potential by becoming a part of our excellent team?



Our company is equal opportunity employer, who values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.




About the role


You will be responsible for entering claims information into our legacy systems, assessing and processing claims, monitoring reserving levels and supporting several business teams. In addition, you will report comprehensive claims information to the claims handlers, and depending on the level of experience as well as expertise, you may liaise with underwriters, lawyers and brokers on key claims-related issues as well. If you are truly passionate about your career development, we will give you a rare opportunity to become a dedicated claims professional, who is organized and able to deliver high quality work, both independently and as a member of the team. Still not sure if this is inspiring enough to you? On top of that, we offer you an opportunity to participate in various fascinating projects, where you can demonstrate your abilities and potential as well as learn new skills.

Employee perks, benefits

You can look forward to extra rewards and benefits including:

- Attractive performance-based bonus
- Ultra flexible working time in hybrid setup, allowing you to work also from home
- Modern office spaces in attractive location
- 5 additional days of holiday
- Lunch allowance fully paid by Swiss Re
- Referral bonus
- Pension & risk insurance contribution
- Sick days and sick leave support
- Public transport benefit
- Multisport card

Information about the selection process

Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

About You


You have strong analytical, organizational and social skills
You are able to work both independently as well as in the team
You have the ability to handle several tasks in a fast-paced environment and establish priorities
Excellent customer focus and can-do attitude are your strengths
You demonstrate your ability to effectively communicate with clients, managers, supervisors, colleagues and team members
You actively contribute to the team spirit
Profound computer skills and experience with Microsoft Office Package
English language written and spoken, any European language is a plus
Your knowledge and understanding of (re)insurance products and business are an advantage



Your essential responsibilities will include to:


Examine claims documents received and undertake any required adjustments
Establish claims files in legacy systems
Review client inquiries regarding open billing invoices as well as statements from clients and brokers
Ensure timely and accurate processing of claim documents, including claims payments and claims setup, sending of acknowledgement letters, and other non-core claims processes
Identify potential claims to be referred to appropriate personnel
Provide operational support as needed to various business departments
Communicate with customers via phone and written correspondence to obtain specific claim information as needed
Work with the Accounting team to book corrections and assure ledger accuracy
You may be involved in many interesting projects that have a link to claims administration, systems and/or reporting

Advertiser

Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1700 and more employees

Company address

Contact

Contact person: Sophia Lucia Langer

ID: 4570671  Dátum zverejnenia: 5.6.2023  Základná zložka mzdy (brutto): 1 350 EUR/month