IT Support Engineer

As an IT Support Engineer in our team, your role will include:

- Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills
- Update asset inventory, installation of Swiss Re computers; decommission hardware when required; deliver the requested hardware /software requested with appropriate tasks to be carried out; complete tickets for tasks assigned with appropriate updates and closure
- Responsible for inventory in the asset management tool, handle reparations with vendors, replacement of devices and donations of old hardware as well as disposal of electronic scrap
- Equipment loan administration and provide meeting-room support

About the Team

We are a small group of people that makes its best to keep our almost 2000 colleagues happy and enables them to deliver their business outcomes. Apart from that, we also want to have fun at work by maintaining positive mood within the team. We will be happy to take you on board and enjoy daily work with us.

You can look forward to extra rewards and benefits including:

- Ultra flexible working time
- Modern office spaces in attractive location
- 5 additional days of holiday
- Lunch allowance
- Pension & risk insurance contribution
- Sick days and sick leave support
- Public transport benefit

This is an external temporary position with a potential extension if both parties will be satisfied.

This job offer is suitable for people who have been impacted by the invasion of Ukraine.

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