Scrum Master

Are you a change agent with a passion for working with people and teams to help them improve and deliver their best work? You will work directly to advise and oversee performance against Agile values, practices, and processes. Working with the Product Owner and CoE, Product Area and Chapter Leads, you will support the work of the Squad(s) by maintaining the backlog and facilitating Scrum ceremonies like stand ups, sprint planning, and retrospectives. You will ensure team performance is monitored through the Squad(s)'s dashboard and help identify continuous improvement opportunities to help the team work better and smarter

We are hiring a Scrum Master who can lead our IT Service Continuity squad and individuals while implementing Agile frameworks, such as Scrum and Kanban. An ideal candidate should strive to share their expertise and to help us increase our agile team maturity. Are you eager to be a change agent who helps our team members to challenge their status quo and builds a culture of continuous improvement?

On this role, you:

• Bring passion to your work to inspire and motivate team members
• Are comfortable leading, directing, and mentoring team members without formal management authority
• Fostering the team’s self-organisation, collaboration and knowledge sharing
• Supporting and promoting feedback culture based on the Scrum values
• Are inspired by working to ensure that decisions are made within the team, encouraging and supporting Squad members to take authority for their decisions
• Love mentoring and supporting people to adjust to and embrace changes to their ways of working
• Are passionate about Agile principles and are excited to embed them across the organization
• Are intellectually curious & love learning new skills and capabilities
• Apply innovative and creative thinking in order to solve problems and get things done
• Are committed to cross-functional collaboration to achieve the best results for the organization
• Bring a data-driven approach to decision making, both in day-to-day mgmt. & in making strategic trade-offs

You will be expected to:

• Enable the organization’s new way of working
• Model behaviours to support the organization’s transformation
• Actively create and maintain culture within Squad(s) based on the org. & Agile leadership behaviours
• Work with Squad(s) to embed and reinforce Agile practices and behaviours
• Facilitate sprint planning, stand ups, retrospectives and other Scrum ceremonies
• Provide constructive feedback to team members to help drive Agile maturity
• Help your team leads to ensure latest work status is recorded and prioritized through backlog
• Review and manage backlog items to ensure the latest work status is captured and updated as appropriate
• Ensure work is appropriately balanced across team & that all work is captured within backlog
• Support Squad(s) to track output through dashboards and other reporting systems
• Facilitate agreement within Squad(s) to determine which metrics are applicable to track progress
• Enable Squad(s) to maintain process metrics and artefacts, ensuring accurate and transparent reporting
• Create burn-down charts to measure Squad(s) output over time
• Identify continuous improvement opportunities and best practices to progress the work of the Squad(s)
• Engage with Chapter Leads to help identify and deliver against training needs to support Agile practices
• Observe and engage individual Squad members to identify opportunities to improve


About the Team

In Cognitive Service Management, we are bringing together insights from multiple sources to centralize and automate our resiliency capabilities as well as driving service governance and optimize service operation processes. The Squad for IT Service Continuity Management (ITSCM) is a growing multi-national team, spread currently over Slovakia, Switzerland, and India.

We develop and maintain capabilities to mitigate the risk of unavailability and to restore critical IT Services in the event of a major disruption, enabling a prioritized recovery with minimal impact to Swiss Re's business processes.

This job offer is suitable for people who have been impacted by the invasion of Ukraine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, including gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.