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Junior Claims Administrator

Place of work
Mlynské nivy, Bratislava
Contract type
Wage (gross)
1 200 EUR/monthThe minimum gross monthly base salary for this role is 1200 EUR full time. Our final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.

Information about the position

Job description, responsibilities and duties

About the team

Do you perceive the insurance world to be thrilling? Do you think of pursuing your career in a well-known insurance company? Do you want to grasp a lasting work opportunity that enables continuous professional development? If so, we have a job, which is tailor-made for you!

We are an international and growing team of insurance professionals supporting the claims handlers based in EMEA region in handling direct claims, both primary and excess. Additionally, we have just embarked on the new exciting journey – adjudicating of low value claims for Marine, Aviation, Casualty and Property lines of business. We seek to understand and meet our customers' needs and we strive to provide bespoke claims services. At the same time, we endeavor to make our employees happy by creating a positive work environment. We genuinely care about your work-life-balance by providing a great deal of flexibility in terms of working hours. Would you like to unleash your potential by becoming a part of our excellent team?

Our company is equal opportunity employer, who values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

About the Role

You will be responsible for entering claims information into our legacy systems, assessing and processing claims, monitoring reserving levels and supporting several business teams. In addition, you will report comprehensive claims information to the claims handlers, and depending on the level of experience as well as expertise, you may liaise with underwriters, lawyers and brokers on key claims-related issues as well. If you are truly passionate about your career development, we will give you a rare opportunity to become a dedicated claims professional, who is organized and able to deliver high quality work, both independently and as a member of the team. Still not sure if this is inspiring enough to you? On top of that, we offer you an opportunity to participate in various fascinating projects, where you can demonstrate your abilities and potential as well as learn new skills.

Your essential responsibilities will include to:

Examine claims documents received and undertake any required adjustments

Establish claims files in legacy systems

Review client inquiries regarding open billing invoices as well as statements from clients and brokers

Ensure timely and accurate processing of claim documents, including claims payments and claims setup, sending of acknowledgement letters, and other non-core claims processes

Identify potential claims to be referred to appropriate personnel

Provide operational support as needed to various business departments

Communicate with customers via phone and written correspondence to obtain specific claim information as needed

Work with the Accounting team to book corrections and assure ledger accuracy

You may be involved in many interesting projects that have a link to claims administration, systems and/or reporting

Information about the selection process

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

You have strong analytical, organizational and social skills

You are able to work both independently as well as in the team

You have the ability to handle several tasks in a fast-paced environment and establish priorities

Excellent customer focus and can-do attitude are your strengths

You demonstrate your ability to effectively communicate with clients, managers, supervisors, colleagues and team members

You actively contribute to the team spirit

Profound computer skills and experience with Microsoft Office Package

English language written and spoken, any European language is a plus

Your knowledge and understanding of (re)insurance products and business are an advantage


Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1700 and more employees

Company address


Contact person: Natalia Zemkova

ID: 4200906  Dátum zverejnenia: 10.11.2021  Základná zložka mzdy (brutto): 1 200 EUR/month