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Access Product Operations Engineer
Place of work
Mlynské nivy 12, Bratislava
Mlynské nivy 12, Bratislava
Contract type
full-time
full-time
Wage (gross)
Minimum base salary for this job from 1200 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*
Minimum base salary for this job from 1200 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*
Information about the position
Job description, responsibilities and duties
About the Role
• You will manage the complete access product lifecycle. You will create, modify and remove role / rule definitions and ensure all changes are handled according to defined processes.
• You will support access community by dealing with inquiries and / or by addressing these to the respective support teams. You will resolve incidents and problems related to access services and provide consultations.
• You will integrate application access roles into standard tools and processes while adhering to IT security, governance standards and regulatory compliance in respect of Identity and Access Management.
• You will take additional responsibilities such as enhancement of existing processes and of the quality management system, customer experience improvement and efficiency initiatives, support of compliance and audit activities, maintenance of documentation etc.
• You will frequently interact with clients as well as with your co-workers by e-mail, phone or in person therefore we expect clear, professional and timely communication from you.
• We foster culture of learning and personal development and we invite you to become a part of it.
• You will participate in global projects and even act as SPOC in selected areas. We encourage you to proactively address potential issues and problems.
• You may act as the deputy of your supervisor.
About the Team
We are a passionate international team of Access Management experts who love to serve our clients around the globe. Our goal is to assure flawless access management experience for our clients so they could stay focused on their business. Therefore we strive for compliance and yet simplicity of our access management processes at all times. We run end-to-end access lifecycle for our internal and external employees as well as for Swiss Re customers.
• You will manage the complete access product lifecycle. You will create, modify and remove role / rule definitions and ensure all changes are handled according to defined processes.
• You will support access community by dealing with inquiries and / or by addressing these to the respective support teams. You will resolve incidents and problems related to access services and provide consultations.
• You will integrate application access roles into standard tools and processes while adhering to IT security, governance standards and regulatory compliance in respect of Identity and Access Management.
• You will take additional responsibilities such as enhancement of existing processes and of the quality management system, customer experience improvement and efficiency initiatives, support of compliance and audit activities, maintenance of documentation etc.
• You will frequently interact with clients as well as with your co-workers by e-mail, phone or in person therefore we expect clear, professional and timely communication from you.
• We foster culture of learning and personal development and we invite you to become a part of it.
• You will participate in global projects and even act as SPOC in selected areas. We encourage you to proactively address potential issues and problems.
• You may act as the deputy of your supervisor.
About the Team
We are a passionate international team of Access Management experts who love to serve our clients around the globe. Our goal is to assure flawless access management experience for our clients so they could stay focused on their business. Therefore we strive for compliance and yet simplicity of our access management processes at all times. We run end-to-end access lifecycle for our internal and external employees as well as for Swiss Re customers.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• We are looking for a passionate person with at least moderate experience within the area of access management and / or IT service delivery, ideally with end-user support. Your qualification may need to include a degree in an IT discipline or equivalent technical and business experience.
• We assume you have general high-level IT knowledge. This may or may not include experience with IT security systems and platforms such as operating systems, databases, Active Directory, Azure AD, networking etc.
• We expect fair knowledge of Microsoft Office tools from you and we would favor if you had at least basic knowledge of SQL.
• We prefer you hold ITIL Foundation certificate. Validated attendance of ITIL Intermediate course would also be beneficial.
• We wish you had understanding of Swiss Re applications, access management concepts, access products and related tools.
• We look for reasonable knowledge of business functional roles and business data access concepts.
• We are confident you have experience with cross-functional work assignments and that you are a culturally sensitive person.
• We always have pleasing work environment in mind for you. In unexpected, emergency situations, we however expect you to be able to work under limited pressure.
• We count on your strong analytical and problem-solving skills.
• We would like you to have some leadership ambitions and for that reason your previous leadership experience will be considered as an advantage.
• We believe you can work with minimal supervision and that you can perform other relevant tasks as instructed by your supervisor and even cover for roles in other teams.
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
• We assume you have general high-level IT knowledge. This may or may not include experience with IT security systems and platforms such as operating systems, databases, Active Directory, Azure AD, networking etc.
• We expect fair knowledge of Microsoft Office tools from you and we would favor if you had at least basic knowledge of SQL.
• We prefer you hold ITIL Foundation certificate. Validated attendance of ITIL Intermediate course would also be beneficial.
• We wish you had understanding of Swiss Re applications, access management concepts, access products and related tools.
• We look for reasonable knowledge of business functional roles and business data access concepts.
• We are confident you have experience with cross-functional work assignments and that you are a culturally sensitive person.
• We always have pleasing work environment in mind for you. In unexpected, emergency situations, we however expect you to be able to work under limited pressure.
• We count on your strong analytical and problem-solving skills.
• We would like you to have some leadership ambitions and for that reason your previous leadership experience will be considered as an advantage.
• We believe you can work with minimal supervision and that you can perform other relevant tasks as instructed by your supervisor and even cover for roles in other teams.
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
Advertiser
Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
Contact person: Lucia Vargova
ID: 3582872
Dátum zverejnenia: 21.1.2019
2019-01-21
lokalita: Bratislava Pozícia: IT Analyst, Service Engineer, Service Technician Spoločnosť: Swiss Re
Základná zložka mzdy (brutto) a ďalšie odmeny: Minimum base salary for this job from 1200 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*