​HR EMEA Business manager

About the team

Reporting to the Regional Head of HR EMEA, the role holder will work closely with Country Heads of HR, Centre of Excellence Partners, the HR DOO and the HR Governance Manager, as well as further stakeholders across the Coordination Assurance Functions (i.e. Legal & Compliance, ORM, Group internal Audit)

About the role
The HR Business Manager EMEA role is a key role on the EMEA HR Leadership team. This role has a broad remit with visible impact, combining the provision of strategic and change-oriented advice and consultancy, driving operational and customer service excellence, coordinating pan-regional projects, running a commercial and compliant HR function, maximising the Group's resources and systems, and facilitating the internal planning, management and control of the EMEA HR function.

In summary the role is to:
Provide strategic support and advice to the EMEA leadership team, facilitating and embedding the evolution of the EMEA HR function;
Champion HR quality and customer focus, driving operational excellence, productivity and simplification and impact;
Be a "Change Champion" by supporting employee engagement activities and internal communications within HR EMEA;
Lead the planning of the function, including demand/capacity planning and monitoring of performance against agreed metrics;
Enable and oversee strategic investments and delivery of key projects through a robust PMO approach;
Lead internal financial reporting with full accountability to deliver the HR EMEA budget, acting as a counselor for the Head of HR EMEA and the team;
Be responsible for internal governance (e.g. related to functional operational risks, policy framework) within the HR function;
Represent HR on EMEA-wide group projects or initiatives and liaise with key stakeholders inside and outside the function.

Strategic Consultancy, Operational Excellence & Inspiring Customer Service
Partner with the Country Heads of HR to facilitate and execute the HR EMEA functional strategy;
Support the Regional Head HR EMEA to develop the business case for key projects and benefits tracking;
Drive productivity and simplification across HR EMEA, partnering with the Leadership Team to identify and systematically improve bottleneck processes;
Champion change and respond to customer experience feedback.

Financial Planning, Operational Risk Management & HR Governance:
Overall responsible and accountable for region-wide budgeting, financial planning, cost tracking and controlling. Partnering with the Country Heads of HR, the Head HR EMEA, and relevant external stakeholders (e.g. HR DOO, HR Controlling);
Consolidate and supervise the country budget submissions and enable the region and country level reporting;
Report against the HR function balanced scorecard for all HR EMEA – proper monitoring and control of HR EMEA performance according to any Division KPIs framework;
Promote effective quality assurance and continuous improvement practices;
Act as focal point for risk and governance and reporting related topics in HR EMEA;
Coordinate and drive specific global regulatory or policy reporting requirements for HR EMEA;
Support both Regional and Country HR related audits.

Project Management:
Support EMEA-wide projects (PMO) or HR process improvement initiatives as required

Communications and Engagement:
Support the internal communication with HR EMEA and communication in HR EMEA – act as a Communications Champion;
Define and own the aggregate communication plan for HR EMEA;
Enable change and drive engagement across HR EMEA by supporting the Leadership Team to design appropriate change management programs (i.e. cultural mindset shift to a "can do it", empowering and experimental mentality that shows greater pace, flexibility and agility).