Business Coordinator with English (Ref. No.: 86516)

Place of work
Mlynské nivy 12, Bratislava
Contract type

Information about the position

Job description, responsibilities and duties

Successful candidate will be part of the Business Services team with overall responsibility for coordinating the Reinsurance Treaty P&C / Facultative P&C / Life & Health business managed by European Branches. Business Services are the power-wheel in the mechanism between our internal clients and port of call for all administrative tasks.
In this role you will know the structure, needs and potential of our clients and collaborate locally with other departments of the Swiss Re Group for the accomplishment of objectives of Division Europe.
The Business Coordinator will assist in maintenance of tools, act as the source of documentation, guidance on the request of the other colleagues. The support you will provide will be connected with administrative, technical, analytical and commercial sphere.
If this sounds interesting to you and you are identified with our core company values: client centricity, integrity, passion to perform, team spirit and agility, as well as, our personal imperatives, you are more than welcome to join our team.

Service delivery:
- primary responsible for delivering accurate and timely service to client facing staff
- ensure proper data entries in tools (responsible for data quality in systems)
- drive processes in order to achieve team targets
- data gathering, supporting the renewal process and reviewing of the client portfolio
- prepare and check that contractual documentation is in compliance with guidelines, identify discrepancies
- track the changes within the portfolio under your responsibility (new client, contracts, addenda)
- share lessons learned and best practices across the whole team
- any other specific tasks as required from time to time
- daily direct business communication with internal clients
- Assistance to the Treaty and L&H Client Management / Facultative Underwriters:
- manage workload for the assigned client teams, providing triage of work across different internal functions
- establish & maintain strong relationships with internal stakeholders
- prepare visits for Client Managers (statistics, open issues, overviews, open balances)
- conduct web site research (new products, new companies on the market,…)
- write contract offers and other documents within area of responsibility (prepare and check contracts)
- monitor open issues regarding the client and ensure that agreed deadlines are met
- manage and control specific tasks related to client administration
- assist in the planning and reporting process including data gathering
- act as a partner to your stakeholders, especially Client Managers and Pricing Actuaries
- facilitate and coordinate mutual collaboration within your area of responsibility
- Perform other position related tasks as instructed by Supervisor
- Provide cover for roles in other teams
- Any other ad hoc tasks as required from time to time

Basic wage component (gross) and other rewards

Minimum base salary for this job from 1100 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft PowerPoint - advanced

Personality requirements and skills

- secondary School and/ or University education (Bachelor´s degree) and/ or University education (Master´s degree). (Ideally in the area of economics/ business administration.)
- fluency in English language
- for specific markets, the knowledge of second language is required
- any further European language knowledge is an advantage
Skills and knowledge:
- very good command of MS Office package (Excel: pivot tables, functions, Word, Power Point)
- strong customer focus and service orientation
- very good time management and ability to prioritize
- strong team player
- reliable and self-reliant task manager
- analytical skills
- excellent communication and interpersonal skills
- ability and willingness to transfer knowledge and experience to colleagues

The ability to collaborate with others and contribute as part of a high performance team, as opposed to working independently or competitively, in order to achieve a common goal.
The ability to think and act ahead, spotting problems or opportunities before they arise, in terms of delivery of tasks/projects and resource conflicts. Willing to initiate opportunities for improvement.
Aware of the importance of internal and external clients, understands their needs and works with them to meet these. Focuses on delivery, meeting deadlines and providing high quality service.
Ability to adapt to changes in objectives and priorities proactively in response to changing business needs.
Ability and willingness to obtain, use and share information, ideas and knowledge with others across the organisation and clients as appropriate to maximise business effectiveness.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Brief description of the company

As the world's leading reinsurance company, Swiss Reinsurance Company, based in Zurich, Switzerland, we specialize in covering concepts in capital and risk management.
We combine financial strength with experience, knowledge and creative thought to exploit new opportunities in the interests of our clients, staff and shareholders. Opportunities for you. Opportunities for us.

Number of employees

1000 an more employees

Company address

Swiss Re Management AG
Mlynské Nivy 12
821 08 Bratislava


Contact person: Eva Midriakova

ID: 1606629   Dátum zverejnenia: 11.10.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum base salary for this job from 1100 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.