Knowledge specialist - maternity leave replacement


Place of work
Nivy Tower, Mlynské nivy, Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Resco is a leading provider of mobile enterprise solutions with over 2 500 clients and 200 000 users all over the world.

We are looking for a technology enthusiast, who will help our Knowledge team in providing more of valuable knowledge about our technology to our customers and partners.
The ideal candidate is open minded, eager for information, that can also evaluate and forward the enhanced information to the target group.
If you are a team player, and can also work on tasks individually, flexible, creative, we are looking forward to working with you and provide you a friendly, growth-enabling environment with global impact.

Job description:

  • Create new content in Resco’s training platform based on business needs. It includes
user guides, instructions, exercises and test questions.
  • Update existing content in Resco’s training platform based on business needs. It
includes user guides, instructions, exercises and test questions.
  • Perform feedback collection and evaluation
  • Administer and improve the training platform
  • Monitor performance of the knowledge management, monitor usage of content in
training platform, analyse shortcomings
  • Manage communication towards training platform users
  • Help with documentation on other platforms, such as blogs or Resco wiki
  • Write short hints for our newsletter based on the content created for the platform
  • Optional: Author non-traditional documentation, such as online video, demos, guided
tours, and other educational techniques

Wage (gross)

2 200 EUR/monthSalary depends on the professional qualifications and experience, salary may be subject to increase + variable bonus

Employee perks, benefits

  • Work for the IT company of the year 2014, 3rd most profitable IT company of 2015, and
help us deliver mobile solutions to customers such as UNHCR, Heineken, Dräger,
Kemp & Lauritzen, Danone, Bayer CropScience, Husqvarna, and 2000+
  • International work environment
  • Training, language courses & international conferences
  • Relaxed and informal culture
  • Spring, summer, autumn & winter company events
  • Flexible working hours with a package of days for home office
  • Attractive bonus system
  • 3rd pilar contribution
  • Annual budget that can be used for education, health, or well-being. You can also use
the MultiSport card to participate in various sports activities.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Office - Skillful

Personality requirements and skills

  • English Level B2/C1
  • Basic knowledge of IT (IT background is a plus)
  • Written and verbal communication skills; ability to present information to audience with or without technical background.
  • Experience in creating educational content is a plus
  • Microsoft Office (Word, Excel, Outlook) basic

Advertiser

Brief description of the company

Resco, founded in 1999 in Bratislava, is one of the global leaders in developing cross-platform mobile software solutions. 2000+ corporate customers and counting currently use Resco applications. The solution can provide a mobile edge to Microsoft Dynamics 365 and Salesforce, or as part of the Resco standalone platform - Resco Cloud. In Resco, you’ll enjoy a relaxed work environment, flexible working hours, an attractive compensation package, social get-togethers, and much more. We’re a group of hard-working individuals in a family-like formation.

Number of employees

100-149 employees

Contact

Contact person: HR team Resco
E-mail: send CV
Interested? Send your CV and become a part of the tech family.
ID: 4206832  Dátum zverejnenia: 11.7.2023  Základná zložka mzdy (brutto): 2 200 EUR/month