Solution Process Expert Order Management

Information about the position

Place of work


Salary offered (gross)

Upon agreement

Start date


Contract type


Job description, responsibilities and duties

  • Serves as the process expert in the business process area of Order Management
  • Leverages deep technology expertise in the context of the following Business Processes and how Mondelēz International executes them on a global scale:

• Sales Order Management – Order Capture process, Order modifications, Order handling, Availability check, Quota management, Pricing, Integration with Order processing & planning
• Invoicing – Sales invoicing process, Credit & Debit memos, Intercompany invoicing, Invoicing accuracy, Off invoice discounts & allowances, document management & archiving
• Data integration – EDI messages, Standards, Error handling, data formats
• Associated Master Data elements which support all of the above business processes

  • Collaborates as a part of the Global OTC IS CoE Order Management team in the delivery of global technology and process improvement projects
  • Understands deeply the capabilities of the Order management solutions and data requirements within and contributes in building solution roadmaps for OTC
  • Knows the business strategies for Global Order Management and translate them into business capabilities and functional requirements
  • Liaison with the external MBS Strategic Partners resources over technology improvement requests
  • Peers within the Global IS OTC CoE and other team members within the broader IS and MBS organizations and Global OTC Process CoEs Teams (OTC Transformation & Customer Logistics Development)
  • Coordinates Global Service Provider Resources in the Order Management process area together with Global IS Help Desks

Employee perks, benefits

  • Environment of strong international company
  • Daily communication in English language, cooperation with foreign team members and managers
  • Training and development (soft&hard skills)
  • Outstanding benefit pack (included: fitness vouchers, ACCA certificate, language course compensation, vouchers to company shop, medical care center, anniversary awards, supplementary pension fund, etc.)

Information about the selection process

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Requirements for the employee

Candidates with education suit the position

University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Information Systems, Computer Science, Engineering, Business, Economics

Language skills

English - Upper intermediate (B2)

Computer skills - user

Microsoft Excel - advanced
SAP - expert

Number of years of experience


Personality requirements and skills

  • Minimum 5 years of experience in Supply chain area
  • Experience in Global Consumer Packaged Goods Company advantage
  • SAP life- cycle project experience focused on Sales & Distribution is a must
  • Ability to influence and engage others with excellent written and verbal communication skills (English Language)
  • Ability to build and maintain productive working relationships with stakeholders and colleagues in a Global environment
  • Experience in SAP SD module required
  • Deep understanding of core interfaces from the SAP ERP Systems to additional internal and external applications
  • Understands all core Data elements within their solution space (i.e. Master Data, KPIs, PPIs etc.)
  • Understanding of the Process touch points with Sales Order Life-cycle Management, Order fulfillment, Invoicing, Returns Order processing etc.
  • Understanding of the touch points with Commercial, Front-Office processes such as Sales Promotions, Product pricing strategies, Trade Terms and Conditions etc.


Brief description of the company

Mondelēz International, Inc. is one of the world´s largest snack companies.

Our dream is to create delicious moments of joy in everything we do. Over 100,000 employees support this dream by manufacturing and marketing delicious food and beverage products for consumers in approximately 165 countries around the world.

Mondelēz International holds the No. 1 position globally in Biscuits, Chocolate, Candy and Powdered Beverages.

Number of employees

500-999 employees

Company address

Mondelez European Business Services Centre s. r. o.
Račianska 44, P.O.BOX 400
814 99 Bratislava

Mondelez European Business Services Centre, Ltd.

Place of work :
Račianska, P.O.BOX 400, 847 99 Bratislava / Digital Park II, Einsteinova 19, 851 01 Bratislava
ID: 2663384   Dátum zverejnenia: 22.11.2016