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Where
Talent Meets
Opportunity
Talent Meets
Opportunity
Pošli svoj životopis a urob
krok správnym smerom
krok správnym smerom
Senior Consultant for Management Consulting
KPMG
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Wage (gross)
from 2 000 EUR (finálna úroveň základnej mzdy závisí od individuálnych schopností a skúseností vybraného kandidáta)
from 2 000 EUR (finálna úroveň základnej mzdy závisí od individuálnych schopností a skúseností vybraného kandidáta)
Information about the position
Job description, responsibilities and duties
Are you customer experience enthusiast? Would you like to design customer experience for companies and help them to manage it?
The way organisation treats their customers has never been more important. Customer experience is the new front-line in the competition to win over today’s customers. In this digital age happy customers soon become powerful social advocates for company business.
KPMG is looking for a new hire to join our Customer Experience team.
As our Senior CX Specialist, you will be expected to work on customer experience projects and produce high quality, competitive proposals for our clients. You will collaborate closely with Topic Experts and KPMG teams.
Do you enjoy
• Designing customer experience that makes a difference
• Exploring new trends and evolving technologies
• Expressing your creative side and at the same time using analytical skills
• Feeling empowerment, self-motivation and pressure of deadlines
• Applying a can do approach in a constantly changing environment
What will you be responsible for
• Working alongside teams to understand client needs
• Using client input, our experience and our knowledge to design customer journeys
• Preparation and evaluation of client workshops
• Analysis of clients data
• Workshops facilitation
• Project coordination
• Preparation of proposals for clients
• Cooperation with other KPMG entities
Skills and requirements
• Passion for designing superb customer experience throughout sectors
• Creativity
• Analytical skills
• Facilitation skills
• Team player
• University degree
• MS Office (PowerPoint, Excel)
• Fluency in English language
• Experience from behavioral economy, marketing or sales are highly appreciated
• Min of 5 years experience in sales management or marketing management or channels management
Employee perks, benefits
• We care about your success.
• We listen to new ideas.
• We want you to make a difference
• We embrace change which provides challenge and opportunity for the work you do
• Our culture is unique. Ask anyone who knows us
• Send us your CV with motivation letter, we are looking forward to meet you.
The way organisation treats their customers has never been more important. Customer experience is the new front-line in the competition to win over today’s customers. In this digital age happy customers soon become powerful social advocates for company business.
KPMG is looking for a new hire to join our Customer Experience team.
As our Senior CX Specialist, you will be expected to work on customer experience projects and produce high quality, competitive proposals for our clients. You will collaborate closely with Topic Experts and KPMG teams.
Do you enjoy
• Designing customer experience that makes a difference
• Exploring new trends and evolving technologies
• Expressing your creative side and at the same time using analytical skills
• Feeling empowerment, self-motivation and pressure of deadlines
• Applying a can do approach in a constantly changing environment
What will you be responsible for
• Working alongside teams to understand client needs
• Using client input, our experience and our knowledge to design customer journeys
• Preparation and evaluation of client workshops
• Analysis of clients data
• Workshops facilitation
• Project coordination
• Preparation of proposals for clients
• Cooperation with other KPMG entities
Skills and requirements
• Passion for designing superb customer experience throughout sectors
• Creativity
• Analytical skills
• Facilitation skills
• Team player
• University degree
• MS Office (PowerPoint, Excel)
• Fluency in English language
• Experience from behavioral economy, marketing or sales are highly appreciated
• Min of 5 years experience in sales management or marketing management or channels management
Employee perks, benefits
• We care about your success.
• We listen to new ideas.
• We want you to make a difference
• We embrace change which provides challenge and opportunity for the work you do
• Our culture is unique. Ask anyone who knows us
• Send us your CV with motivation letter, we are looking forward to meet you.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Advanced (C1) or Slovak - Advanced (C1)
Number of years of experience
5
Advertiser
Brief description of the company
KPMG in Slovakia is an independent member firm of the global KPMG network of professional services firms providing audit, tax and advisory services. Active in Slovakia since 1991, the firm currently employs more than 300 people. KPMG in Slovakia provides a wide range of audit, tax and advisory services to domestic as well as international companies across all major industries. KPMG’s activities in Slovakia are focused on building long-term relationships both internally and externally. Our people are committed to quality and integrity and providing the service our clients expect.
Number of employees
250-499 employees
Contact
Pošli nám svoj životopis
ID: 3385106
Dátum zverejnenia: 24.7.2018
2018-07-24
lokalita: Bratislava Pozícia: Consultant Spoločnosť: KPMG
Základná zložka mzdy (brutto) a ďalšie odmeny: from 2 000 EUR (finálna úroveň základnej mzdy závisí od individuálnych schopností a skúseností vybraného kandidáta)