Collections Analyst with French

WHAT WILL YOU DO
You will use your French communication skills on a daily basis when working in Our Cash Collections team. The team works to maximize the timely collection of cash from our customers around the globe, through the effective management of inquiries made and received by telephone. We work to keep our aged debt to a minimum through timely action of outstanding debt.

HOW WILL YOU DO IT
• manage customer accounts portfolio of assigned branches / countries and ensure that customers are contacted and paying in a timely and efficient manner through daily phone calls
• determine and log any contact activity and call outcomes, with follow-up dates
• resolve specific disputes for designated reason codes
• track status of disputed accounts receivable
• perform regular account reconciliation with customers

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PERSONAL REQUIREMENTS AND SKILLS
• fluent English and Dutch language in both spoken & written form (level C1 or similar)
• customer focus
• professional communication skills over the phone leading to strong working relationships
• work experience with phone communication is a plus
• strong organizational and problem solving skills

We provide all necessary training for you to succeed.

Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, regular monthly bonus, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.

You will be based in our newly opened offices in the vibrant city center close to the river and Eurovea shopping center. The onsite facilities include a fitness center, coffee machines, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!

Salary starting from 1200 EUR/month gross (plus a regular monthly bonus) based on relevant experience.

This salary is our minimum advertised salary. We value each and every employee who joins Johnson Controls, therefore ensuring our compensation package aligns with your professional qualifications and competencies to the open position you are selected for.