Accountant - Accounts Payable External Helpdesk EMEA

Our Accounts Payable coordinators team has high level of connections with multiple finance and operational business partners, handles overall support of Accounts Payable and is the first hand support to the business.

How you will do it

• General communication with internal customers regarding invoice status, payment status, bank confirmations or any important detail related to AP by email or phone
• Responsibility for Legal cases or Credit holds escalated internally by business or Leadership with focus on timely and high quality resolution
• Managing the resolution of issues within PTP in order to provide one consolidated feedback to the requestor
• Cooperation with AP teams or other departments to find solution for outstanding issues
• Preparing Ad Hoc analysis of vendor account to identify root cause of an issue (Aging, Payment discipline, etc.)
• Authorization to submit Manual Payments/Quick Payments in urgent cases
• Verification of checks, stop payments/voids communication (from Banking/Payment team BE NA)
• Specific Automatic Jobs activities (ERS, Retrobills, communication related to those activities)
• Responsibility for AP support
• Responsible for timely resolution of vendor’s queries
• Creating Helpdesk tickets in Remedy system and provide the activities for their solution

• Fluent in English (C1), strong verbal and written communication skills
• 1+ years of experience in Accounts Payable/Finance processes and knowledge of accounting and accounts payable principles
• Understanding of inter-AP-departmental relations
• To perform this job successfully, an individual should have basic skills in accounting software related to payables and vendor payments; and intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research
• Excellent customer service, organizational, communication, and follow-up skills, with the ability to work in a fast paced team environment while meeting deadlines
• Solid self-management
• Team player with pro-active approach and problem solving personality
• Innovative and constantly looking for opportunities to improve
• Experience of working in Shared Service Centre/Retained/Outsourced environment

Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, 13th salary, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.

You will be based in our newly opened offices in the vibrant city center close to the river and Eurovea shopping center.. The onsite facilities include a fitness center, coffee machines, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!  

We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to company.  The starting salary is 1000 euros per month for candidates who meet our minimum criteria.  However, candidates with two plus years work experience will achieve higher earnings.

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.