Analyst Collections - OTC Collections with English/US time

Your responsibilities

Job description:  

* Manage accounts receivable portfolio of assigned branches / countries ensuring that customers are contacted and paying in a timely and efficient manner
* Handle collection, including continuous follow-up with late-paying customers to obtain payment
* Support cash application team by contacting customers and searching for payment details in order to allocate all incoming payments properly
* Identify invoices in dispute, assign them to appropriate resolvers, and coordinate the dispute resolution process by communicating with dispute resolvers, and escalating unresolved cases
* Perform regular account reconciliation with customers and coordinate resolution of all discrepancies
* Identify reasons for delay of payments, document them in the specific IT tool, and ensure that postings in IT system reflect the situation of the customer and/or invoice correctly
* Propose uncollectible cases for further legal actions and/or write-offs, and communicate with managers in the specific country to obtain their standpoint regarding these proposals
* Regularly report and analyze top open invoices with local finance & operations managers in the specific country in order to have their support and/or accelerate cash collection / dispute resolution


Your qualificiations



* Bachelors’ degree (or local equivalent) in Accounting / Finance preferred but not mandatory
* MS-Office, knowledge of specific ERP systems (SAP, Oracle, iScala) is an advantage
* Perfect knowledge of English is a must
* Enthusiastic, cooperative and positive behavior, independent problem solving approach
* High level of communication skills and customer orientation

ID: 2787724   Dátum zverejnenia: 31.10.2016  
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.