Invoicing and Quality Assurance Associate

Global Blue Slovakia s. r. o.

Place of work
Prievozská 4d, Bratislava
Contract type
Start date
Wage (gross)
1 350 EUR/month

Information about the position

Job description, responsibilities and duties

Are you looking for an interesting job in international company, where you can use your english language skills?

Invoicing and QA Associate is the team member and leading support/backup for Invoicing and QA Manager. Invoicing and QA Associate deal with the below mentioned activities proactively by raising awareness, coming up with improvement ideas and providing visibility of issues and thus contributing to avoiding the issues in the future.

The position has 4 main responsibilities with regards to leadership, monitoring, analysing, reporting and follow up of the below:
• leading support for the team and backup for Invoicing and QA Manager
• monitoring of incorrectly issued TFFs in the store, processed TFFs at Processing department and incorrectly refunded by Refund Points
• monitoring of invoicing and monitoring and analysing of crediting process to reduce correction of invoices
• reporting incomformities within the process and creation of action plans

Main duties and responsibilities

• Gathering feedback about incorrectly issued forms. Investigate the root of the issue and ensure corrective actions.
• Report and analyse mistakes done at Processing Department. Discuss and suggest corrective actions.
• Create valuable reports on incorrectly refunded forms and undertake actions to minimize loss (if possible) by debiting the refund offices for their mistakes and directing incorrectly refunded TFFs to appropriate destination for recovery purposes
• Ensuring the invoicing/crediting process is done on time, issues are reported, elevated and escalated in timely manner
• Contributing to the team effort and accomplishing results
• Ensuring the correct reporting and proactive communication of the above is done.
• Supporting the team and set up priorities

Key competencies
• Leadership and team work experience
• Communication skills
• Analytical thinking
• Proactive approach
• Good knowledge of MS office

Please send your CV in english language.

Employee perks, benefits

• Work in a stable international company
• Development and potential to grow
• Friendly atmosphere and informal company culture
• Possibility of home office
• Multisport card contribution (gym, swimming pool, wellness, massages)
• Monthly contribution to Cafeteria Benefits system
• Additional 3 days off per year
• Full compensation of meal allowance
• 3rd pillar
• Company library
• Employee referral program
• Employee suggestion program
• Free company breakfast, coffee, snacks, fruits and other refreshment
• Sick days

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced

Experience in the position/sector



Brief description of the company

Global Blue is the expert on international traveller shopping and spending. Today, the strength of our organisation and global presence enables us to provide over 63 000 travellers with Tax Free Shopping services every single day and we quickly became the global leader in Tax Free Shopping, facilitating the process for both merchants and shoppers.

Number of employees

50-99 employees
ID: 4234482  Dátum zverejnenia: 10.1.2022  Základná zložka mzdy (brutto): 1 350 EUR/month