ECommerce Support Specialist

We are looking for a new colleague, eCommerce Support specialist. Our global business partners and distributors do not have their eStores solution aligned and we need to change it. You will support the eCommerce system integration and join the team that is currently responsible for delivering projects in the area. Take a part and shape ESET eCommerce solution on the worldwide level. Make a real difference.

You will

• Provide support and consultancy for ESET regional offices via ticketing system and other channels
• Monitor, report, act and resolve issues reported by automated systems and users
• Participate on strategy, implementation and support for the global eCommerce solution
• Create, analyze, evaluate and especially test specific business and technical eCommerce features or functions
• Gather inputs and requirements for the eCommerce system from ESET partners, offices and internal clients as well
• Coordinate communication of all internal counterparts including Sales, Financial, Legal and Online departments
• Create and improve business and technical documentation needed for administration and development of the eCommerce system

This position is a maternity leave cover.

BENEFITY PRE TEBA

Flexibilita

Firemné podujatia

Benefity pre celú rodinu

Šport a zdravie Wellbeing

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