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DEUTSCHE TELEKOM
SERVICES EUROPE SLOVAKIA
SERVICES EUROPE SLOVAKIA
Senior Process Quality Manager as Epic Owner
We are expanding our Customer Finance with a new team - Billing, and you can be there from the beginning.
Are you ready to take on a pivotal role where you can be the Epic Owner of Billing Process and Quality within the dynamic realm of Customer Finance? If you have a passion for managing billing processes, ensuring quality, and leading initiatives as an Epic Owner, then we want to hear from you!
Danica, your future team colleague says: " I look forward to building together a stable foundation for long-term success".
Are you ready to take on a pivotal role where you can be the Epic Owner of Billing Process and Quality within the dynamic realm of Customer Finance? If you have a passion for managing billing processes, ensuring quality, and leading initiatives as an Epic Owner, then we want to hear from you!
Danica, your future team colleague says: " I look forward to building together a stable foundation for long-term success".
Place of work
Košice, Slovak Republic
Contract type
full-time
Start date
ASAP
Wage (gross)
From 2 000 EUR/month
Information
about the position
• Cooperate with operational teams on process analysis to implement new features as business epic owner / project manager• Analyse operating data and statistics to identify best actions, develop action plans, and drive the project / implement the Epics including monitoring of the delivery to ensure quality of the delivery
• Implementation and monitoring of KPIs (Key Performance Indicators) to assure that the implementation is in time, quality and budget
• Create and cooperate on driving different epics / projects as business epic owner for billing
• Participate in the development of billing, presentment and channel strategies for Customer Finance across the group
• Development and preparation of decision documents for the management
• Take responsibility for the content of all delivery items over the entire project duration of various projects in the billing process, or in cooperation with IT for system environments
We work in a HYBRID STYLE of working with an unlimited home office, but twice a week we meet in the office for meetings.
The published salary is the minimum possible offer.
The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).
What we expect
from the candidate
Candidates with education suit the position
University education (Master's degree)
Language skills
English - Upper intermediate (B2) or German - Upper intermediate (B2)
Personality requirements and skills
• 2-3 years of experience as business epic owner / project manager
• Good understanding of billing, with economic and finance background
• User experience with management information systems / reporting systems
• Ability to understand Order-to-Cash end-to-end process (Billing, Payment, Collection & Dunning)
• Advanced knowledge of MS Office (PowerPoint, Excel, Word)
• Full lifecycle project management
• Analytical, communication and organizational skills
• Ability to understand end-to-end process
• Detail-oriented problem-solving skills as well as being able to employ critical thinking and time management
• Being a team player is a paramount to our organization
• Independent and comprehensive thinking
• High self-motivation, as well as pronounced responsibility for the field of activity
• German- beneficial
• Advanced knowledge of MS Office (PowerPoint, Excel, Word)
• University degree (Bachelor or Master) in finance / information technology (IT)
• Good understanding of billing, with economic and finance background
• User experience with management information systems / reporting systems
• Ability to understand Order-to-Cash end-to-end process (Billing, Payment, Collection & Dunning)
• Advanced knowledge of MS Office (PowerPoint, Excel, Word)
• Full lifecycle project management
• Analytical, communication and organizational skills
• Ability to understand end-to-end process
• Detail-oriented problem-solving skills as well as being able to employ critical thinking and time management
• Being a team player is a paramount to our organization
• Independent and comprehensive thinking
• High self-motivation, as well as pronounced responsibility for the field of activity
• German- beneficial
• Advanced knowledge of MS Office (PowerPoint, Excel, Word)
• University degree (Bachelor or Master) in finance / information technology (IT)
Benefits
that make you happy
• Annual bonus• Fully paid meal vouchers
• Mobile phone also for private use
• Notebook
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Team buildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time
• Employee Assistance Program: Free telephone and e-mail access for our employees and their family members to the following professionals: Psychologist, Consultant, Lawyer, Financial Consultant
Information
about the selection process
We are dedicated to constantly promoting equal employment opportunities and are ready to make reasonable adjustments for applicants with disabilities. If you are interested in our job opportunity and meet our job requirements for this position, we encourage you to confidentially notify us if you need specific accommodations to ensure your full participation in our recruitment process at [email protected].
Snažíme sa neustále podporovať rovnaké príležitosti v zamestnaní a sme pripravení urobiť primerané úpravy pre uchádzačov so zdravotným postihnutím. Ak máte záujem o túto pracovnú príležitosť a spĺňate požiadavky inzerovaného pracovného miesta, odporúčame vám, aby ste nám dôverne oznámili, ak potrebujete osobitné úpravy, ktoré vám zabezpečia plnohodnotnú účasť na našom náborovom procese na [email protected].
Snažíme sa neustále podporovať rovnaké príležitosti v zamestnaní a sme pripravení urobiť primerané úpravy pre uchádzačov so zdravotným postihnutím. Ak máte záujem o túto pracovnú príležitosť a spĺňate požiadavky inzerovaného pracovného miesta, odporúčame vám, aby ste nám dôverne oznámili, ak potrebujete osobitné úpravy, ktoré vám zabezpečia plnohodnotnú účasť na našom náborovom procese na [email protected].
Legionárska 10, STEINERKA, 811 07 Bratislava
Moldavská cesta 8A, BCT2, 040 11 Košice
ID: 4787305
Dátum zverejnenia: 18.3.2024
2024-03-18
lokalita: Košice Pozícia: Billing Specialist, Finance Manager, Process Manager, Project Manager, Reporting Specialist Spoločnosť: Deutsche Telekom Services Europe Slovakia s.r.o.
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto): 2 000 EUR/month