Customer Finance Team Lead

Information
about the position

Team Lead is responsible for managing and developing a team processing Customer Finance tasks for customers within Deutsche Telekom Group.

Job content:

• Hire, lead, promote and develop the team
• Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts and internal KPI
• Monitor and review KPIs with customer (performance and quality)
• Identify process improvement measures and drives their implementattion
• Participate in escalation management
• Set up regular communication channels internally and externally
• Contribute to financial transparency of organization
• Support other projects e.g transitions
• Participate on ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1 700 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

What we expect
from the candidate

Benefits
that make you happy

• Annual bonus
• Fully paid meal vouchers
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Phone and notebook for personal use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Referral program