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Operations Manager and Team Lead
Place of work
Karadžičova 12, Bratislava
Karadžičova 12, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Legal & Compliance Business Management is the central team within the Legal & Compliance (L&C) division. We support the Chief Legal Officer in the strategic direction and operational execution, and the divisional departments in delivering effective and efficient services. Main responsibilities of the team are to coordinate all processes and initiatives within the division. Specific focus is on financial management, outside counsel management, tool ownership and support, divisional communications, project management and process improvements.
We are a team of 10 members in Bratislava and Zurich, supporting a broad range of topics. We value diversity of background and skillset each team member brings in the team.
You will play an important role within the L&C Division and regularly interact with other operations units like finance, HR, sourcing, etc. This role will also give you the great opportunity to manage a team of highly skilled individuals focusing on a wide variety of topics and priorities. By doing this you will have the opportunity to expand your knowledge, expertise and people management capabilities, which can be further applied within Swiss Re.
Divisional Operations
• Manage a team of up 5 professionals working on a wide range of legal and compliance related operational topics and tools
• Lead the coordination of divisional processes related to financials, workforce planning, communications, records management and operational risk management
• Act as the legal and compliance counterpart and coordinate Group Operations and divisional projects, initiatives and tasks
• Lead the preparation of regular and ad hoc reporting and presentations from a data analysis and content perspective
• Enhance our concept for key performance indicator (KPI) reporting and improve and professionalize the reporting of divisional KPIs
• Develop and continuously improve divisional new joiners on boarding processes and trainings
Business Ownership for Group wide used tools
• Manage day to day operations and liaise with IT business support team
• Act as the escalation point for any issues
• Deliver intelligent solutions when issues arise, often on very short deadlines
• Develop close collaboration with internal IT and software vendors to ensure consistent delivery, monitor service level of IT operations and vendor
• Stakeholder management, relationship building, facilitating buy-in and cooperation from other divisions
• Continually seek ways to improve and streamline tools and processes
Project Management
• Manage divisional initiatives and projects and facilitate change across the division
• Act as central collection and dissemination point for program/project management related information
• Be a role model and ambassador for project management best practices
We are a team of 10 members in Bratislava and Zurich, supporting a broad range of topics. We value diversity of background and skillset each team member brings in the team.
You will play an important role within the L&C Division and regularly interact with other operations units like finance, HR, sourcing, etc. This role will also give you the great opportunity to manage a team of highly skilled individuals focusing on a wide variety of topics and priorities. By doing this you will have the opportunity to expand your knowledge, expertise and people management capabilities, which can be further applied within Swiss Re.
Divisional Operations
• Manage a team of up 5 professionals working on a wide range of legal and compliance related operational topics and tools
• Lead the coordination of divisional processes related to financials, workforce planning, communications, records management and operational risk management
• Act as the legal and compliance counterpart and coordinate Group Operations and divisional projects, initiatives and tasks
• Lead the preparation of regular and ad hoc reporting and presentations from a data analysis and content perspective
• Enhance our concept for key performance indicator (KPI) reporting and improve and professionalize the reporting of divisional KPIs
• Develop and continuously improve divisional new joiners on boarding processes and trainings
Business Ownership for Group wide used tools
• Manage day to day operations and liaise with IT business support team
• Act as the escalation point for any issues
• Deliver intelligent solutions when issues arise, often on very short deadlines
• Develop close collaboration with internal IT and software vendors to ensure consistent delivery, monitor service level of IT operations and vendor
• Stakeholder management, relationship building, facilitating buy-in and cooperation from other divisions
• Continually seek ways to improve and streamline tools and processes
Project Management
• Manage divisional initiatives and projects and facilitate change across the division
• Act as central collection and dissemination point for program/project management related information
• Be a role model and ambassador for project management best practices
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Personality requirements and skills
University degree preferably in business administration or law
More than 5 years professional work experience, ideally including previous line management experience
• Previous experience in process and project management
• Strong inter-personal skills, good at building relationships
• Excellent team player, good at receiving and giving constructive feedback in a timely manner
• "Can do attitude": strong sense of ownership paired with high levels of intrinsic motivation and energy
• Ability to work independently but also part of a global team
• Ability to work in the face of complexity, conflicting pressures and ambiguous or changing circumstances
• Autonomous and critical thinker, self-organized and structured
• Able to navigate ambiguity, flexible and pragmatic
• Ability and willingness to work towards deadlines while keeping high quality standards
• Strong analytical, numerical and problem solving skills, including attention to detail without losing track of the big picture
• Ideally, experience with legal entity management/corporate governance concepts, tax and financial accounting
• Fluency and excellent communication skills in English required
• Excellent MS Office skills (Excel, PowerPoint, Word)
More than 5 years professional work experience, ideally including previous line management experience
• Previous experience in process and project management
• Strong inter-personal skills, good at building relationships
• Excellent team player, good at receiving and giving constructive feedback in a timely manner
• "Can do attitude": strong sense of ownership paired with high levels of intrinsic motivation and energy
• Ability to work independently but also part of a global team
• Ability to work in the face of complexity, conflicting pressures and ambiguous or changing circumstances
• Autonomous and critical thinker, self-organized and structured
• Able to navigate ambiguity, flexible and pragmatic
• Ability and willingness to work towards deadlines while keeping high quality standards
• Strong analytical, numerical and problem solving skills, including attention to detail without losing track of the big picture
• Ideally, experience with legal entity management/corporate governance concepts, tax and financial accounting
• Fluency and excellent communication skills in English required
• Excellent MS Office skills (Excel, PowerPoint, Word)
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Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
Contact person: Lucia Vargova
ID: 3050975
Dátum zverejnenia: 9.5.2017
2017-05-09
lokalita: Bratislava Pozícia: Administrative Worker, Official, Lawyer, Official, Risk Manager Spoločnosť: Swiss Re