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Place of work
Bratislava
Contract type
full-time
Service Delivery and People Manager
| Job description |
| "Manage and coach department of about 15-17 individuals in line with the performance objectives of the respective area and ensure operational excellence Growing area with strong potential for high performing individuals to move into upline managerial role Job duties are in one of the GPS service delivery area focused on service delivery to internal customer (IGA Business Operations) Manage HR processes including hiring, personnel evaluations, career development, skill development, compensation, and workforce diversity Facilitate team recognition & reward. Support an empowered team through counseling, coaching, instilling trust, and clarifying boundaries. Participate in assigned task forces and projects. Skills: Candidate is expected to have previous experience, at least 3 years, in managing people Experience from different functions within IBM e.g. Finance, Service Delivery, IT Good general IT literacy, including a good level of knowledge of technologies and services an advantage Good understanding of Service delivery on IGA account with regards to offerings, organisation, processes an advantage Good understanding of financial management, business management and cost estimating an advantage Project Management skills an advantage Strong relationship building and interpersonal skills Analytical mindset, problem solving and decision making skills Ability to handle multiple tasks simoulraneously and tos et priorities in paralel Ability work under pressure, make decisions to meet critical deadlines Positive, proactive attitude, enerhy through ""can do attitude"" Fluent English (written and spoken) with communication on Executive level Required Master 's Degree or equvalent At least 3 years experience in managerial role At least 5 years experience in Service Delivery, IT or Finance Preferred Business/Management At least 5 years experience in IT, Finace or Service Delivery " |
Required
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Preferred
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| IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. |
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ID: 2120922
Dátum zverejnenia: 27.5.2015
2015-05-27
lokalita: Bratislava Pozícia: HR Manager Spoločnosť: IBM
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