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MS Windows Platform Manager

Zurich Insurance Company Ltd, organizačná zložka

Place of work
Remote work

Contract type
full-time

Wage (gross)
2 700 EUR/monthThe salary listed for this position represents the starting point, and the final offer will be determined based on your experience and specific requirements.

Information about the position

Job description, responsibilities and duties

We are looking for a person to help the team as Platform Manager for Commercial Insurance. We are team of 4 that are managing all IT delivery to selected EMEA countries (France, Belgium, Netherlands, Sweden, Denmark, Finland, Norway, South Africa and Bahrain, managing key Zurich suppliers to deliver IT services to all users in the countries, overall around 800 Users.

Our team members are based in UK, Slovakia and Netherlands but closely working with Swiss headquarters and the selected countries in Europe.

As a MS Windows Platform Manager, your main responsibilities will involve:

Follow procedures and quality standards, monitoring these against agreed targets.
Manage full QA Lifecyle for global software components, coordinating testing, profile updates
Support incident and problem management process with strong problem solving and root cause analysis skills.
Identify and follows up on actions needed to address performance/quality issues.
Build relationships with internal IT service providers and identify gaps where IT services do not meet the business service levels (performance & quality) and recommend actions to close the gaps.
Participate in Project for the selected EMEA Countries
Support creation of Software packages in coordination with business and supplier. This includes documentation, coordinate with supplier, test, catalogue management)
Manage small, medium and large scale SW and policy deployments
Create and maintain custom reports using available tools – Nexthink, Intune
Support change management compliance and approval process.
Support vulnerability management & security compliance review processes, including reporting and actions.

Employee perks, benefits

Apart from monthly salary offer and a yearly bonus we offer benefits package which includes:

Working time benefits
Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave

Monetary benefits
Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus

Other benefits
Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events, Free parking at the office building, Massages in the office

Learning/Development
Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Number of years of experience

Personality requirements and skills

As a MS Windows Platform Manager, your skills and experience will ideally include:

Technical

Windows System Engineer with very good knowledge of MS Intune / O365 / Virtualization
Working knowledge of Cloud platforms such as Entra ID and Azure
PowerBI reporting would be a bonus
Nexthink or any other monitoring knowledge

Softskills

The candidate will be in close contact with the business therefore
Must be collaborative, approachable
Able to set realistic expectations
Able to prioritize work and co-ordinate activities
A hands-on personality with the proven ability to take on and affect change
Effective prioritization of tasks

Languages

Fluent in English is a must
Any other language of the selected countries above is a plus

Certification

Preferred

ITIL Foundation/Intermediate certification or equivalent
Endpoint Administrator

Experience

2 or more years are required in the field of IT Service Management
Working knowledge of Windows Modern management: Intune
Experience based on best practice frameworks such as ITIL or COBIT
Working knowledge of Cloud platforms such as Entra ID and Azure
Experience with Time and Task management techniques ensuring no tasks are forgotten or not done within the required time

Advertiser

Brief description of the company

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. Zurich Bratislava is a Slovakia-based Competence Center for highly specialized services in the areas of Life and non-life actuarial, risk management, business intelligence, IT application development and service management as well as insurance network. An international workforce of close to 300 colleagues is supporting Zurich’s Corporate Center and Business Units around the globe.

Number of employees

250-499 employees

ID: 4781794 Dátum zverejnenia: 11.3.2024 lokalita: Remote work Pozícia: Service Engineer, Service Technician, Systems Engineer Spoločnosť: Zurich Insurance Company Ltd, organizačná zložka Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto): 2 700 EUR/month