Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.

Ďakujeme za porozumenie.
Zobraziť podobné ponuky

IT Service Delivery Manager for cloud based applications

Zurich Insurance Company Ltd, organizačná zložka

Place of work
Bratislava, Slovak Republic (Job with occasional home office)

Contract type
full-time

Wage (gross)
3 000 EUR/monthMinimal guaranteed bottom limit. Final salary offer depends on your experience and requirements.

Information about the position

Job description, responsibilities and duties

As an IT Service Delivery Manager, your main responsibilities will involve:

Act as a IT Service Manager and support for actuarial teams.
Ensure that IT is enabled to meet the Business and Service Requirements
Ensure that the Business and Service Requirements are met
Understand the Solutions and to ensure that Solutions can be properly operated
Ensure valid Service Level Agreements and Budgets are in place
Develop sufficient skills and knowledge to Integrate Solutions
Analyse and Capture existing System Landscape and Understand Dataflows.
Ensure and Enforce proper Integration of Third Party Solutions
Perform regular Service Reviews with Customers and Suppliers
Own Solutions and contribute to projects
Ensure IT Governance & Compliance with company standards
Coordinate activities and teams to plan, deliver and operate IT solutions
Contribute to Financial Management
IT Stakeholder management
Ensure the availability of required hardware, software, and other tools fundamental for the delivery of IT services.
Communicate with clients to identify their requirements and facilitate the process for meeting their needs.
Designing projects aimed at improving IT processes, systems and operations.

Employee perks, benefits

Working time benefits
Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave

Monetary benefits
Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus

Other benefits
Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events

Learning/Development
Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Number of years of experience

Personality requirements and skills

As an IT Service Delivery Manager, your skills and experience will ideally include:

5 and more years of experience on similar position
Good communication and anticipation skills, to be able to delegate work to others and to enable them
Experience and proven track record in managing Customer / Supplier Relationships (both sides).
Experience in managing Software Releases, Testing and Deployments
General IT Affinity Understanding of Cloud-based Technologies and Offerings (e.g. Microsoft Azure, AWS)
Cloud Integration Management and Technologies (Network/Firewall, Security (Authentication / Encryption), Resilience / Disaster Recovery Testing. Standard Applications (Office, Voice, Mobile, Mail)
Basic Understanding of IT Project Delivery Methodologies (Waterfall, Scrum)

Advertiser

Brief description of the company

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. Zurich Bratislava is a Slovakia-based Competence Center for highly specialized services in the areas of Life and non-life actuarial, risk management, business intelligence, IT application development and service management as well as insurance network. An international workforce of close to 300 colleagues is supporting Zurich’s Corporate Center and Business Units around the globe.

Number of employees

250-499 employees

ID: 4507748 Dátum zverejnenia: 25.1.2023 lokalita: Bratislava Pozícia: Scrum Master, Service Engineer Spoločnosť: Zurich Insurance Company Ltd, organizačná zložka Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto): 3 000 EUR/month