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Team Leader in International insurance (possibility of remote work)

Zurich Insurance Company Ltd, organizačná zložka

Place of work
Remote work

Contract type
full-time

Wage (gross)
2 500 EUR/monthMinimal guaranteed bottom limit. Final salary offer depends on your experience and requirements.

Information about the position

Job description, responsibilities and duties

We are looking for an experienced insurance professional to lead a regional team in the regional centre in Bratislava, Slovakia.

We are part of International programs of Zurich and we are helping our clients to manage their risk globally. The regional team in Bratislava is responsible for management of insurance partners in 30 countries from Czech Republic to Kazakhstan. The team also oversees and coordinates the portfolio, policy issuance, premiums and claims.

Successful candidate will be managing the performance, development and engagement of the team.

As Team Leader in International insurance, your main responsibilities will include:

Lead a team of 10 insurance specialist ensuring they meet the performance goals and maintain their engagement.
Further improvement of key performance indicators including the speed of local policy issuance, reinsurance premium collection.
Develop the team by guiding, coaching and training in technical areas and local market knowledge.
Support the seamless experience of customers and brokers with our services.
Maintaining the quality of data in administrative systems.
Assuring the consistency of local insurance policies and our commitment to the global customer.
Conduct all activities in line with operating protocols.
Provide support to customers, colleagues and insurance partners on less usual queries and arrangements.
Maintain and further develop the relationships with insurance partners.
Support the further automation of the processes.
Participate in the introduction of product innovation to the region.

Employee perks, benefits

Working time benefits
Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave

Monetary benefits
Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus

Other benefits
Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events

Learning/Development
Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)

Location(s): Bratislava or Kosice co-working space
Remote working: Yes (Slovakia based), if possible we would like to meet with you more often in the few first weeks
Schedule: Full-time or shortened work schedule (We can provide 75% up to 100%)

Candidates from Ukraine are encouraged to apply.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Customer Services

Language skills

English - Upper intermediate (B2)

Number of years of experience

Personality requirements and skills

As Team Leader in International insurance, your skills and experience will ideally include:

5+ years’ experience in international insurance, fronting business, non-life underwriting, reinsurance or claims.
Technical knowledge of non-life products and operations (Property, Liability, Technical, Motor, Financial lines).
Strong interest in automation, increasing the effectivity processes and implementation of IT systems.
Excellent communication, negotiation and customer focus capabilities.
Passion for leading and development of the teams.
Strong focus on responsibility and accuracy.
Excellent English is a must, any additional language is an advantage

Advertiser

Brief description of the company

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. Zurich Bratislava is a Slovakia-based Competence Center for highly specialized services in the areas of Life and non-life actuarial, risk management, business intelligence, IT application development and service management as well as insurance network. An international workforce of close to 300 colleagues is supporting Zurich’s Corporate Center and Business Units around the globe.

Number of employees

250-499 employees

ID: 4467043 Dátum zverejnenia: 15.11.2022 lokalita: Remote work Pozícia: Insurance administrator, Insurance Technician, Insurance Underwriter, Team leader Spoločnosť: Zurich Insurance Company Ltd, organizačná zložka Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto): 2 500 EUR/month