Head of SAM Operations

Zurich Insurance Company is looking for a SAM Lead to run Software Asset Management operations with an objective to optimise software contract spend, manage compliance, analyse data, draw the relevant conclusions and then work with others to implement opportunities or remediate risks. This is a challenging role, requiring a broad understanding of IT technology, service management processes and the ability to collaborate with many different stakeholder groups within Zurich Group.GTO Software Asset Management comprises of an international team of SAM experts in four countries, managing a multi-million-dollar software portfolio and helping other IT stakeholders to achieve their objectives. This is a perfect opportunity for someone who would like to work at a groupwide level in defining and implementing 'Best Practice' methodologies related to SAM service.Candidates from Ukraine are encouraged to apply.As a Head of SAM Operations, your main responsibilities will involve: 

• Provide forward looking direction for SAM specialists and ensure that SAM operation services are provided in an effective and efficient manner.
• Manage budget, provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service owners based on software usage.
• Oversee the management of contractual agreements, proactively identify and drive initiatives to achieve savings, developing best practices and processes, to continuously improve software asset management service and to ensure compliance with budget and contractual requirements.
• Identify necessary changes and play key role in the complex software contract negotiations, manage demand and contract updates, liaise with external vendors, legal, contract and sourcing teams.
• Provide consulting advice and recommendations as SAM subject matter expert for IT projects and ensure that software and hardware solutions are optimised from cost and compliance standpoint.Contribute to the cloud education program that includes user training, events, knowledge sharing, and capability building across the enterprise
• Continuous alignment with the Product Owner, Engineering and Operations functions with the cyclical development of an iterative cloud road map to plan for ongoing changes to services\platforms as technologies emerge and new features are requested by users
• Establish mechanism for internal customers to provide feedback on cloud services (i.e., surveys, focus groups, forums)
• Develop and promote CBO products & services with the interests of group IT and cloud consumers alike
• Show initiative, own issues, and take on challenges on behalf of CCoE & CBO
• Become familiar with wider IT, CCoE Services and processes
• Become familiar with and adhere to Zurich security and architecture policies

Working time benefits
Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave

Monetary benefits
Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus Other benefits
Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team eventsLearning/Development
Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)