International Insurance Customer Service Specialist

Start your career at Zurich Insurance Company Ltd
Miesto práce
Bratislava I, Bratislava-Staré Mesto
Druh pracovného pomeru
plný úväzok
Základná zložka mzdy (brutto) a ďalšie odmeny
Minimum monthly salary offer is 1300€ plus other pay elements based on your experience
Field of work
Commercial Insurance IP Service Center Slovakia

The way we are

We want to tell you one thing: We care for our employees.
As a part of our team - you become the essence of our business, because you add value to everything that we do.

Caring for well-being

Unique career

Caring for communities

Caring for development

Cooperating and sharing

Why you will like us

  • we have that kind of environment that welcomes any ideas that are pushing the envelope
  • we work hard, but we value your work-life balance
  • we make the difference – the unique bottom-to-top program that motivates employees to make Zurich Insurance a better place to work
  • our Development weeks will help you improve your skills

Interested already?

Poslať spoločnosti životopis

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

As a Customer Service Specialist your main responsibilities will involve:

• Acting as human interface between Zurich Producing Countries around the globe and Zurich Partners in Europe and Central Asia
• Supporting Partner Relationship Management by maintaining close day to day contact with peers at the partner offices
• Instructing Partners on Policy/Invoice issuance, maintaining Policy, Premium and Claims data in IPS and other local tools
• Support Partners regarding premium collection
• Performing bookings of premium and claims in IPS, according to agreed standards and 4 eye principles
• Supporting reconciliation and settlement process between Producing Country and Partner, and liaising closely with the Accounting Specialist
• Ensuring that local policy mirrors Producing Country’s requirements and match with IPS (International Program System)
• Ensuring high quality of information to all parties concerned

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

vysokoškolské II. stupňa

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

We are expecting a highly motivated, well-organized person, with strong customer engagement skills and the aptitude to learn the Insurance Business and grow within this area.

Your skills and experience will ideally include:

• Degree in International Business, Business Economics or related field
• At least 2 years of insurance experience
• Experience in working in an international context/multicultural environments would be an advantage
• Strong focus on customer service, ideally supported by work experience
• Strong focus on accuracy
• Strong sense for responsibility
• Excellent language skills in English, additional languages are an advantage
• IT know how (Lotus Notes, MS Office, Outlook, Internet)

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

Zurich Bratislava is a Slovakia-based competence center for highly specialized services in the areas of Life Actuarial, Non-life Pricing & Analytics, Claims, Risk Management, Business Intelligence, IT Application Development and Service Management - as well as Insurance Network Management.

An international workforce of more than 200 talented professionals are supporting Zurich business units around the globe with value added services.

Počet zamestnancov

200-249 zamestnancov

Adresa spoločnosti

Zurich Insurance Company Ltd, organizačná zložka
Mýtna 48
811 07 Bratislava - Staré mesto


Kontaktná osoba: Nikola Bilkova
E-mail: poslať životopis
ID: 3734218   Dátum zverejnenia: 7.8.2019   Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum monthly salary offer is 1300€ plus other pay elements based on your experience