International Insurance Customer Service Specialist

Start your career at Zurich Insurance Company Ltd
Place of work
Bratislava I, Bratislava-Old Town
Contract type
Basic wage component (gross) and other rewards
1300€ plus other pay elements based on your experience

Information about the position

Job description, responsibilities and duties

  • Acting as human interface between Zurich Producing Countries around the globe and Zurich Partners in Europe and Central Asia
  • Supporting Partner Relationship Management by maintaining close day to day contact with peers at the partner offices
  • Instructing Partners on Policy/Invoice issuance, maintaining Policy, Premium and Claims data in IPS and other local tools
  • Support Partners regarding premium collection Performing bookings of premium and claims in IPS, according to agreed standards and 4 eye principles
  • Supporting reconciliation and settlement process between Producing Country and Partner, and liaising closely with the Accounting Specialist Ensuring that local policy mirrors
  • Producing Country’s requirements and match with IPS (International Program System)
  • Ensuring high quality of information to all parties concerned    

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

  • At least 2 years of insurance experience,
  • Degree in International Business, Business Economics or related field,
  • Experience in working in an international context/multicultural environments would be an advantage
  • Strong focus on customer service, ideally supported by work experience
  • Strong focus on accuracy Strong sense for responsibility
  • Excellent language skills in English, additional languages are an advantage
  • IT know how (Lotus Notes, MS Office, Outlook, Internet)  


Brief description of the company

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

Zurich Bratislava is a Slovakia-based competence center for highly specialized services in the areas of Life Actuarial, Non-life Pricing & Analytics, Claims, Risk Management, Business Intelligence, IT Application Development and Service Management - as well as Insurance Network Management.

An international workforce of more than 200 talented professionals are supporting Zurich business units around the globe with value added services.

Number of employees

200-249 employees

Company address

Zurich Insurance Company Ltd, organizačná zložka
Mýtna 48
811 07 Bratislava


Contact person: Lenka Pankovčinová
E-mail: send CV
ID: 3616816   Dátum zverejnenia: 8.3.2019  
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto) a ďalšie odmeny:   1300€ plus other pay elements based on your experience