Agile Process Lead

Start your career at Zurich Insurance Company Ltd
Place of work
Bratislava I, Bratislava-Old Town
Contract type
Basic wage component (gross) and other rewards
2500€ plus other pay elements based on your experience

Information about the position

Job description, responsibilities and duties

Key tasks:
  • Facilitating the delivery of the development work done and by facilitating discussion, decision making, and conflict resolution using Agile as a framework i.e. in particular without coercion, assigning, or dictating the work.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Guiding the relevant teams on how to use Agile and/or Scrum practices and values.
  • Guiding the teams on how to get the most out of self-organisation and improving transparency.
  • Assessing the Agile [or Scrum] Maturity of the teams and organisation and coaching the teams to higher levels of maturity, at a pace that is sustainable and comfortable for them and the organisation.
  • Building a trusting and safe environment where problems can be raised without fear of blame, negative consequences, or being judged, with an emphasis of healing and problem solving.
  • Being the first to notice differences and issues as they arise and elevate them to management.
  • Coordinating across the application and platform team as appropriate, including coordinating the release cycles across the application teams.
  • Co-ordination across 3 scrum teams and in 2 locations (Zurich and Bratislava).

Additional Job Functions: 
  • Supporting and educating the Product Owner on Agile/Scrum practices, especially with respect to grooming and maintaining the product backlog.
  • Develop relationship with the Product Owners and an understanding of their business and the uses to which the business process RMP applications are put.
  • Mediating the general conflict of goals between development team (high technical quality) and product owner (more features).
  • Continual self-development regarding everything Agile.
  • Challenge team with Agile management innovations.  

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Personality requirements and skills

  • Experience acting as the Scrum Master role for at least one year (ideally two) for a software development team which was diligently applying Agile/Scrum/Kanban principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Broader exposure and experience with other Agile techniques, for example XP, Kanban, Crystal, FDD, User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing etc.
  • Technical and other skills
  • Excellent communication and mentoring skills,
  • Strong facilitation and mediation skills, Situationally Aware
– Must be the first to notice differences and issues as they arise and elevate them to management,
  • Enthusiastic with high-energy levels,


Brief description of the company

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

Zurich Bratislava is a Slovakia-based competence center for highly specialized services in the areas of Life Actuarial, Non-life Pricing & Analytics, Claims, Risk Management, Business Intelligence, IT Application Development and Service Management - as well as Insurance Network Management.

An international workforce of more than 200 talented professionals are supporting Zurich business units around the globe with value added services.

Number of employees

200-249 employees

Company address

Zurich Insurance Company Ltd, organizačná zložka
Mýtna 48
811 07 Bratislava - Staré mesto
ID: 3551981   Dátum zverejnenia: 3.12.2018  
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto) a ďalšie odmeny:   2500€ plus other pay elements based on your experience