IT Service Manager

Zurich Insurance Company Ltd, organizačná zložka

Place of work
Bratislava I, Bratislava-Old Town
Contract type
full-time
Wage (gross)
from 2050€ plus other pay elements based on your experience

Information about the position

Job description, responsibilities and duties

- Act as a Financial IT Service Manager and support IFRS17 team (IFRS17 is a change in Accounting Regulations for Insurance Contracts. To comply with IFRS, Zurich currently develops a business-critical solution. This Solution will be operated as Software as a Service (SaaS).
- Ensure that IT is enabled to meet the Business and Service Requirements
- Ensure that the Business and Service Requirements are met
- Understand the Solutions and to ensure that Solutions can be properly operated
- Ensure valid Service Level Agreements and Budgets are in place
- Develop sufficient skills and knowledge to Integrate Solutions
- Ensure and Enforce proper Integration of Third Party Solutions
- Perform regular Service Reviews with Customers and Suppliers
- Own Solutions and contribute to projects 

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

- 5 and more years of experience on similar position
- Good communication and anticipation skills, to be able to delegate work to others and to enable them
- Experience and proven track record in managing Customer / Supplier Relationships (both sides).
- Experience in managing Software Releases, Testing and Deployments
- General IT Affinity Understanding of Cloud-based Technologies and Offerings (e.g. Microsoft Azure)
- Cloud Integration Management and Technologies (Network/Firewall, Security (Authentication / Encryption), Resilience / Disaster Recovery Testing. Standard Applications (Office, Voice, Mobile, Mail)
- Basic Understanding of IT Project Delivery Methodologies (Waterfall, Scrum)

Advertiser

Brief description of the company

Zurich Insurance Company Ltd is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. Zurich Bratislava is a Slovakia-based Competence Center for highly specialized services in the areas of Life and non-life actuarial, risk management, business intelligence, IT application development and service management as well as insurance network. An international workforce of close to 300 colleagues is supporting Zurich’s Corporate Center and Business Units around the globe.

Number of employees

250-499 employees
ID: 3546722  Dátum zverejnenia: 26.11.2018  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: from 2050€ plus other pay elements based on your experience