Application Subject Matter Expert

Start your career at Zurich Insurance Company Ltd
Place of work
Contract type
Start date
By agreement
Basic wage component (gross) and other rewards
By agreement

Information about the position

Job description, responsibilities and duties

As an application SME, you will be responsible for assuring the operability, supportability, availability and stability of services currently in production and new services being generated by projects. You will be responsible for administration and support of Microsoft Team Foundation Server platform, ITIL Problem Management, and ITIL Service Transition processes. You will work closely with Project Managers, Business Analysts, Architects and Operations Team in supporting and driving infrastructure transformation programs to achieve landscape simplification through initiatives such as Automation, DevOps, Containers and Cloud.
As an Application SME your main responsibilities will involve:
  • Administration and Support of Microsoft Team Foundation Server platform
  • Providing leadership and technical support for major IT transformation programs
  • Supporting transition of new or changed service from project to operations
  • Reviewing and validating detailed technical design of services
  • Performing quality review of operational documentation such as runbooks
  • Driving service performance and availability improvements
  • Driving new technology standards, guidelines and best practices such as Automation, DevOps, Cloud, Containers

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

As an Application SME your skills and qualifications will ideally include:
  • Problem management skills
  • Experience as DevOps Engineer, implementing Continuous Integration and Deployment using TFS and/or Octopus Deploy
  • Collaboration is in your DNA (between Operations and Development teams)
  • Exposure to Insurance or similar Business would be an asset
  • General Project Management skills are an asset
  • English: Fluent spoken and written, working language (meetings and conferences, technical explanations, documentation)

Technical skills (at least two of below):
  • Microsoft Team Foundation Server administration (including build and Release Management)
  • DevOps
  • Powershell Scripting
  • Microsoft SQL Server administration
  • PaaS


Brief description of the company

Zurich Insurance Group, a global market leader established in 1872 in Zurich, has been successfully running a Service Center in Bratislava since 2006.
Currently 180 employees support Zurich Insurance Group and provides actuarial and financial services including actuarial modeling, reporting, software development & maintenance of financial data calculation, change management processes, support in Finance planning and performance management, IT enterprise application services, Claims analytics.
To get more information about the Group please visit

Number of employees

150-199 employees

Company address

Zurich Insurance Company Ltd, organizačná zložka
Nám. 1. mája 18
811 06 Bratislava


Contact person: Ing. Zuzana Pachingerova
E-mail: send CV
ID: 3357847   Dátum zverejnenia: 10.4.2018  
Základná zložka mzdy (brutto) a ďalšie odmeny:   By agreement