IT Support Analyst for Finance Systems

Yanfeng Slovakia Automotive Interior Systems s. r. o.

Place of work
Twin City C, Mlynské Nivy 14, Bratislava
Contract type
full-time
Start date
By agreement
Salary offered (gross)
By agreement

Information about the position

Job description, responsibilities and duties

This is an outstanding career opportunity to support ambitious and continuing growth within whole company. We are continuously evolving and improving our ways of working and you will be actively participating on it.
 
Currently we are building new team supporting Finance Applications. You will work in support of multiple software systems to troubleshoot user issues, perform data management and account management.
 
Main tasks:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position will work closely with the end users and various technical teams. The role functions listed below are representative of the knowledge, skills, and/or ability required.

  • In charge of implementation and launch on sites for corporate financial related systems (reporting, bank communication, treasury, scanning and processing, OCR)
  • In charge of demand analysis report, system architecture, detailed system design, system development specification and necessary documentation in process of system implementation
  • Schedule, standardize and continuous optimization of finance process and functions
  • In charge of user training, technical support of finance system
  • Troubleshoot and resolve service desk tickets as level 2 application support
  • Communicate effectively with end users to ensure customer satisfaction
  • Communicate and coordinate with service desk level 1 support and infrastructure teams
  • Ensure issues are resolved in a timely manner
  • Learn new applications and technologies
  • Other functions as required  

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Computer skills - programmer

SQL - advanced

Personality requirements and skills

  • 2 years of experience performing end user support and working with a ticketing system
  • 2 years of experience supporting multiple applications in a complex environment
  • Preferred for finance education background
  • Must be fluent in English and the ability to interface with global teams and differing cultures is required
  • Must have a desire and ability to learn IT service process and new applications both Cloud based and client based
  • Willing to learn finance software such as HFM/TRAX/TMS/Doclib or similar products
  • Willing to support multiple applications
  • Ability to interact professionally with a diverse group including managers, end users and subject matter experts is required
  • Ability to write and interpret reports, business correspondence, and/or procedure manuals
  • A good team player with high sense of responsibility and working passion
  • Familiar with ITIL. ITILV3 training and certification preferred

Advertiser

Brief description of the company

Yanfeng Automotive Interiors (YFAI) is the global leader in automotive interiors. YFAI is redefining how people relax, work and play in their vehicle interiors today and decades from now. Headquartered in Shanghai, the company has 113 manufacturing plants and technical centers in 18 countries and more than 33,000 employees globally. They design, develop and manufacture interior components for all automakers. Established in 2015, Yanfeng Automotive Interiors is a joint venture between Yanfeng Automotive Trim Systems Co., Ltd, a wholly owned subsidiary of Huayu Automotive Systems Co., Ltd. (HASCO), the component group of SAIC Motor Corporation Limited (SAIC Motor), and Adient, the global leader in automotive seating. For more information, please visit www.YFAI.com.

Number of employees

1000 an more employees

Company address

Yanfeng Slovakia Automotive Interior Systems s. r. o.
Twin City C, Mlynské Nivy 14
821 09 Bratislava
http://www.yfai.com/
ID: 3217387   Dátum zverejnenia: 17.10.2017  
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.