Support Associate (Part Time)

Wolt Slovensko s. r. o.

Place of work
Remote work
Contract type
part-time
Wage (gross)
6,7 EUR/hour

Information about the position

Job description, responsibilities and duties


Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for part-time Support Associates to join our Support team in Bratislava!

What you'll be doing

  • Processing incoming live chats from our customers, venues and couriers
  • Development of our support function together with the support team as well as other teams within Wolt.
  • Ensuring that the delivery operation runs smoothly, providing support for our restaurant and retail partners
  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You already have some experience in a customer-facing role, and you are passionate about service
  • This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
  • You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
  • Work remotely (SK only) or from our Bratislava Headquarters = Nivy Tower

What do we offer

  • Multisport card
  • Wolt credits cashback benefit
  • Snacks and drinks at the office
  • Possible Home office after 2 weeks of training in our office in Bratislava
  • Opportunity to grow both personally and professionally within our team
  • Employee assistance program
  • Team building events
  • For a part-time student Support Associate, the basic (fixed) wage component is 6.70 € brutto / hour.

Requirements for the employee

Candidates with education suit the position

University student

Language skills

Slovak - Proficiency (C2) and English - Upper intermediate (B2)

Advertiser

Brief description of the company

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.

So, why work at Wolt?

At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.
ID: 4914032  Dátum zverejnenia: 13.9.2024  Základná zložka mzdy (brutto): 6,7 EUR/hour
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