Customer Service with Dutch

WEBHELP SLOVAKIA s.r.o.

Place of work
Remote work
Contract type
full-time
Start date
1.10.2024
Wage (gross)
1 500 EUR/month320 euro bonus

Information about the position

Job description, responsibilities and duties

Job offer

Our partner`s vision is to make a healthy and sustainable lifestyle the most attractive choice. With our partner, we believe in the power of ideas and are thirsty to realize the ones that could have an impact.

Our partner`s product is a refillable bottle, powered by aroma Pods.

A drinking system allows you to drink only water, but experience cherry, peach, and more flavors.

The idea is to help you drink water like never before. Introducing the world's first hydration system that flavors water through scent alone.

Responsibilities:

  • Connect with customers through instant messaging on a business's website to:
  • Provide online and instant technical support
  • Help customers with complaints
  • Give customers information about products and services
  • Take orders and process returns
  • Help customers understand the product and answer questions about the products

Employee perks, benefits

  • Bonuses based on performance
  • Extensive training
  • 25 days of vacation
  • Multisport card
  • Meal vouchers
  • Working in a multicultural environment

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

Dutch - Proficiency (C2) and English - Upper intermediate (B2)

Personality requirements and skills

  • Communication Skills (Both Written and Spoken)
  • Native Dutch
  • Multitasking Skills
  • Empathy and Problem-Solving Skills
  • Typing and Data Entry
  • Positive Attitude

Advertiser

Brief description of the company

Through evolution and acquisition, today Concentrix is a 450,000+ people-strong global leader in business process outsourcing (BPO). We are specialized in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.

Number of employees

150-199 employees
ID: 4913700  Dátum zverejnenia: 6.9.2024  Základná zložka mzdy (brutto): 1 500 EUR/month