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Customer Service for Warner Bros. Discovery! with Serbian and Bulgarian
WEBHELP SLOVAKIA s.r.o.
Place of work
Remote work
Remote work
Contract type
full-time
full-time
Start date
As per agreement
As per agreement
Wage (gross)
1 050 EUR/monthUp To 150 euro Bonus as per Performance
1 050 EUR/monthUp To 150 euro Bonus as per Performance
Information about the position
Job description, responsibilities and duties
Answer incoming phone calls and reply to e-mails from customers.
Help customers with service-related issues.
Work shifts: 09:00-18:00 and 12:00 - 21:00 Monday-Sunday, including bank holidays
Working hours are according to the market covered - in local Romanian time.
Phone calls are inbound, no cold calling.
Suitable for people without experience.
Help customers with service-related issues.
Work shifts: 09:00-18:00 and 12:00 - 21:00 Monday-Sunday, including bank holidays
Working hours are according to the market covered - in local Romanian time.
Phone calls are inbound, no cold calling.
Suitable for people without experience.
Employee perks, benefits
Attractive bonuses according to the performance
Home office
Multisport card.
Daily use of foreign languages, especially English.
Great referral bonus
A team that is fair and human at all times, including corporate governance.
Interactive activities: team building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment.
Home office
Multisport card.
Daily use of foreign languages, especially English.
Great referral bonus
A team that is fair and human at all times, including corporate governance.
Interactive activities: team building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment.
Information about the selection process
Join the fascinating and ever-changing digital media world!
Do you enjoy discussions about TV shows and favorite movies? Now you can do it while working!
We currently seek Customer Service Advisors for our client.
Home office
Do you enjoy discussions about TV shows and favorite movies? Now you can do it while working!
We currently seek Customer Service Advisors for our client.
Home office
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Serbian - Proficiency (C2) and Bulgarian - Advanced (C1) and English - Upper intermediate (B2)
Other knowledge
Microsoft Office 365 - Skillful
Personality requirements and skills
- Good computer skills and good knowledge of MS Office
- Ability to quickly identify customers' problems and needs
- Ability to set priorities and manage daily responsibilities effectively
- A client-oriented approach, patience, and strong communication skills
- Team players with the ability to work in a Customer Service environment
- Native Serina and fluent Bulgarian with valid visa to work in SK
- Ability to quickly identify customers' problems and needs
- Ability to set priorities and manage daily responsibilities effectively
- A client-oriented approach, patience, and strong communication skills
- Team players with the ability to work in a Customer Service environment
- Native Serina and fluent Bulgarian with valid visa to work in SK
Advertiser
Brief description of the company
Through evolution and acquisition, today Concentrix is a 450,000+ people-strong global leader in business process outsourcing (BPO). We are specialized in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
Number of employees
150-199 employees
ID: 4770940
Dátum zverejnenia: 26.2.2024
2024-02-26
lokalita: Remote work Pozícia: Administrative Worker, Official, Call Operator, Customer Support Specialist Spoločnosť: WEBHELP SLOVAKIA s.r.o.
Základná zložka mzdy (brutto): 1 050 EUR/month