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Customer Support Agent with Hungarian Home office
Webhelp Enterprise Sales Solutions
Place of work
Central Bohemian Region, Czech Republic
Central Bohemian Region, Czech Republic
Contract type
full-time
full-time
Wage (gross)
950 - 1 000 EUR/month
950 - 1 000 EUR/month
Information about the position
Job description, responsibilities and duties
Are you a motivated individual, with a passion for helping people and providing the best support to the customers? Then apply TODAY!
For our client, a famous furniture company, we are now looking for Customer Service Agents. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.
Responsibilities:
- Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
- Resolving the return or exchange of goods
- Providing information about the gift card, its benefits, and usage
- Troubleshooting personal accounts users
- Checking payment transactions
- The customer line is open daily Monday to Sunday (8:30-21:00)
- Weekends, 2 shifts (morning & afternoon)
Requirements:
- Hungarian Native speaker
- Located in CZR or SK
- Advanced level of English language
- Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center
- Excellent communication skills and customer orientation
- Multitasking, stress resistance
We Offer:
In exchange, we are able to provide you with a variety of benefits such as:
- Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
- Attractive bonuses according to the performance
- Multisport card
- Daily use of foreign languages, especially English
- Great referral bonus
- A team that is fair and human at all times, including corporate governance
- Interactive activities: team-building, company parties, sports, etc.
- Opportunity to develop a career within a multinational environment
Information about the selection process
http://www.lmcg2.com/pd/1622840510?rps=183&source=10&exportID=0
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
The position is suitable for a fresh graduate
Yes
ID: 4587857
Dátum zverejnenia: 26.5.2023
2023-05-26
lokalita: Central Bohemian Region Pozícia: Call Operator, Complaints Department Clerk, Helpdesk Operator Spoločnosť: Webhelp Enterprise Sales Solutions
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto): 950 EUR/month