Customer Support Agent with Hungarian Home-Office

Webhelp Enterprise Sales Solutions Czech Republic, s.r.o.

Place of work
Remote work
Contract type
Start date
Wage (gross)
From 900 EUR/month120 Euro bomus

Information about the position

Job description, responsibilities and duties

Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
Resolving the return or exchange of goods
Providing information about the gift card, its benefits, and usage
Troubleshooting personal accounts users
Checking payment transactions
The customer line is open daily Monday to Sunday (8:30-21:00)
Weekends, 2 shifts (morning & afternoon)

Employee perks, benefits

Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
Attractive bonuses according to the performance
Multisport card
Daily use of foreign languages, especially English
Great referral bonus
A team that is fair and human at all times, including corporate governance
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment

Information about the selection process

Are you a motivated individual, with a passion for helping people and providing the best support to customers? Then apply TODAY!
For our client, a famous furniture company, we are now looking for Customer Service Agents. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Hungarian - Proficiency (C2) and English - Advanced (C1)

Other knowledge

Microsoft Office - Skillful

The position is suitable for a fresh graduate


Personality requirements and skills

Native Hungarian speaker.
Advanced level of English language
Located in Slovakia.
Experience as a sales assistant in the same retail store or experience from a similar position in the customer service center is a big plus
Excellent communication skills and customer orientation
Multitasking, stress resistance


Brief description of the company

Webhelp is a global player in Business process outsourcing specialized in offering high-level customer experience and collaboration. More than 2000 customers place their trust in Webhelp to manage and optimize their processes and their day to day customer based relationships such as customer service, sales, and technical support. They trust Webhelp to implement acquisition, retention and operational solutions.

Number of employees

250-499 employees
ID: 4503168  Dátum zverejnenia: 17.1.2023  Základná zložka mzdy (brutto): 900 EUR/month