Customer Support Agent with Hungarian Home-Office

Answering inquiries about the shop, e-shop products, their delivery, payments for goods, etc.
Resolving the return or exchange of goods
Providing information about the gift card, its benefits, and usage
Troubleshooting personal accounts users
Checking payment transactions
The customer line is open daily Monday to Sunday (8:30-21:00)
Weekends, 2 shifts (morning & afternoon)

Meal vouchers in the amount of 109 CZK (55% covered by the employer, 45% covered by the employee)
Attractive bonuses according to the performance
Multisport card
Daily use of foreign languages, especially English
Great referral bonus
A team that is fair and human at all times, including corporate governance
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment

Are you a motivated individual, with a passion for helping people and providing the best support to customers? Then apply TODAY!
For our client, a famous furniture company, we are now looking for Customer Service Agents. Home office-based position. Some of your responsibilities will include dealing with orders, refunds, and basic information about products or shipping, based on the needs of our clients. This is a great opportunity for a young ambitious professional.