Dispatcher of special projects

Vertiv Slovakia, a. s.

Place of work
Prievozská, 821 09 Bratislava
Contract type
Start date

Information about the position

Job description, responsibilities and duties

If you want to be part of our team join us as Dispatcher of special projects.

• Help to ensure that global or key accounts related field service interventions are completed within scope, in order to meet the customer requirements, monitor service performance vs. service level agreement (response time, PM completion rate, reaction time, resolution time, first time fix rate, etc), collect proof of delivery (service reports from EMEA service teams)
• Create and build scorecards for key accounts and help to build other, service related KPIs (analysis) for service operations (metrics).
• Support ERP system development and help with testing new features, supportive tools
• Help MUs to coordinate jobs and manage difficult international projects (provide also admin support)
• Control system (ERP) data quality/health, ensure total discipline in the use of the ERP system, help to improve data quality via the monitoring transactions, training, preparing supportive tools, guides.

This position is maternity leave replacement.

Basic wage component (gross) and other rewards

From 1150, depending on the experiences. Christmas bonus 70% from salary, bonuses for life and work jubilees, other benefits.

Employee perks, benefits

* work within a professional and international team, friendly colleagues and managers
* benefit package (Summer Party, Christmas Party, Social events, fitness club card, and further more.)
* flexible working hours
* language courses and corporate trainings
* just 37.5 hours per week
* market competitive salary of course

Information about the selection process

If you are interested in joining our shared services organization and feel that international environment is the right place for you, then please send us your CV in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and Italian - Upper intermediate (B2) and Spanish - Upper intermediate (B2) and Portuguese - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced
Microsoft Outlook - advanced
Microsoft Word - advanced

Number of years of experience


Personality requirements and skills

- Excellent English (verbal and written), one additional southern language (Italian, Spanish or Portuguese).
- Strong project management skills, projec planning skills and experience
- Problem Solving and Decision Making
- Quick understanding of processes and goals, as well as customer relationship management.
- Ability to perform well under pressure, adapt to change, and meet deadlines


Brief description of the company

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.

Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.

For more information visit our website https://www.vertivco.com/

Number of employees

1000 an more employees

Company address

Vertiv Slovakia, a.s.
Apollo BC II, Prievozská 4/D
821 09 Bratislava


Contact person: Petra Gregušová
Tel.: +421911789159
E-mail: send CV
ID: 3761493   Dátum zverejnenia: 12.9.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   From 1150, depending on the experiences. Christmas bonus 70% from salary, bonuses for life and work jubilees, other benefits.