Warranty Administrator

Vertiv Slovakia, a.s.

Place of work
Prievozská, Bratislava
Contract type
Start date
Basic wage component (gross) and other rewards
From 1100, depending on the experiences. Christmas bonus 65% from salary, bonuses for life and work jubilees, other benefits.

Information about the position

Job description, responsibilities and duties

We are hiring several positions - permanent and temporary for 6 months.
We are looking for person with combination of these languages English + German. For temporary postition is english enough.

- Providing first line support for warranty claims to Vertiv customers, ensures the entire active communication with customers via emials or phone.
- Analyzes and solves the claims according to company procedure and to customer satisfaction.
- Enters all claims in respective systems and creates the reports.
- Activelly communicates with other departments and with customers to solve the claim.

Employee perks, benefits

work within a professional and international team
social benefit package (such as Christmas party, meal vouchers, entrance to fitness centre,...)
friendly environment
flexible working time
37.5 hours per week

Information about the selection process

Please send us your CV in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Technical education is a plus

Language skills

English - Advanced (C1) or German - Upper intermediate (B2)

Other knowledge

Microsoft Word - advanced
Microsoft Outlook - advanced

The position is suitable for a fresh graduate


Personality requirements and skills

Ability to solve problematic situations and make important decisions.
Ability to prioritize and escalate operations by importance.
Good communication skills (customer service experience being advantage).
Precision, detail orientation.
Ability to travel 1-2x per year.


Brief description of the company

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.

Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.

For more information visit our website https://www.vertivco.com/

Number of employees

1000 an more employees

Company address

Vertiv Slovakia, a.s.
Apollo BC II, Prievozská 4/D
821 09 Bratislava
ID: 3460704   Dátum zverejnenia: 6.9.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   From 1100, depending on the experiences. Christmas bonus 65% from salary, bonuses for life and work jubilees, other benefits.