Service Dispatcher with German

Vertiv Slovakia, a. s.

Place of work
Prievozská, 821 09 Bratislava
Contract type
Start date
Wage (gross)
1 200 EUR/monthFrom 1200 € , depending on the experiences. Christmas bonus 100% from salary, bonuses for life and work jubilees, other benefits.

Information about the position

Job description, responsibilities and duties

- You will be responsible for running a team of about 10 customer engineers located in selected region/ countries
- Processing new orders in ERP system in well-timed manner
- Scheduling service requests, maximizing efficiency, productivity and product knowledge of customer engineers
- Raising purchase orders for material and subcontractors following company policies
- Answering phone calls from customers to solve emergency cases
- Ensuring that efficiency, productivity and overtime targets are met and workload is fairly distributed
- Responsibility for van stocks inventory
- Ensuring all engineers and subcontractors debriefing information are properly collected in order to have clear invoicing and inventory management
Assuring liaisons with the accounting department in connection with invoicing procedures and with service sales team for dispatch to the customers
- Daily communication in German language

Employee perks, benefits

* work within a professional and international team, friendly colleagues and managers
* benefit package (Home office, fitness club card, and further more.)
* flexible working hours
* just 37.5 hours per week
* market competitive salary of course

Information about the selection process

If you are interested in joining our shared services organization and feel that international environment is the right place for you, then please send us your CV in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

economic, technical

Language skills

German - Advanced (C1)

Other knowledge

Microsoft Office - advanced
Oracle - basic

Number of years of experience

At least 2 year of professional experience in commercial area (would be an advantage)

Personality requirements and skills

• Ability to build a team environment and use participatory decision-making
• Very strong customer oriented thinking
• Strong team player with commitment and a positive attitude
• Organization skills, quick orientation in problems, good time management
• Excellent problem solver and stress resistant
• Flexible and effective learning of new things and adapting to new conditions
• Well organizer and precise with good administrative skills


Brief description of the company

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.

Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.

For more information visit our website

Number of employees

1000 and more employees

Company address

Vertiv Slovakia, a.s.

821 09 Bratislava
ID: 3073946  Dátum zverejnenia: 17.2.2021  Základná zložka mzdy (brutto): 1 200 EUR/month