Endpoint Imaging Engineer

The role:

As a DW Endpoint Engineering Experienced SCCM Professional you will support all operational aspects of SCCM including developing and deploying application packages and building.

Key responsibilities and authority

• Configuring and troubleshooting software deployments (including Windows Updates) and SCCM client-side issues
• Engage and work side by side with other Engineers providing services including OS Imaging, Software Packaging and Deployment.
• Research, recommend, evaluate, and implement the SCCM roadmap to support future IT initiatives (experience in cloud technologies a plus)
• Perform and test SCCM server stack routine system backups and restores.
• Research and recommend plans for preventative maintenance, and disaster recovery.
• Customize device collections for targeted installation/reporting for Windows desktops.
• Maintain endpoint imaging deployment tasks including optimization of deployment/management processes.
• Create and maintain driver packages for supported systems (Lenovo Laptops and Desktops).
• Assist/Contribute to any integration efforts of other tools (Service Now, AD, etc.)
• Knowledge of PowerShell scripts for the purpose of automating software deployments via SCCM
• Assist with management of PatchMyPC 3rd party update services.
• Develop, analyze, and troubleshoot, SCCM policy implementation.
• Configuring and troubleshooting on-premises SCCM infrastructure and Intune.
• Autopilot Support.
• Perform security procedures and follow policies to ensure compliance with regulatory and legal policies.
• Intune Support for Android and Apple Mobile Devices.
• Documentation and Training - Maintain comprehensive documentation of configurations, changes, and best practices. Provide training and knowledge transfer within the team, enabling them to effectively utilize the best practices and solutions.

Key requirements

• Demonstrated knowledge of Microsoft System Center Configuration Manager (SCCM) current branch - deployment, administration, configuration, troubleshooting and maintenance in a multi domains and site.
• Demonstrated knowledge of Microsoft Intune solution, MDM Enrollment policies and profiling.
• Knowledge about Autopilot and Bitlocker
• Experience of Active Directory, Group Policy, LDAP, DHCP, DNS, TCP/IP, WMI.
• Competent in SQL, WQL, PowerShell scripting is a plus.
• Strong working knowledge of Microsoft Windows operating systems including Server2012R2/2016/2019 and Windows 10/11
• Competent management of competing priorities and workloads
• Demonstrated experience in incident, problem, and change control processes.
• Good verbal and written communication skills, including creation of technical documentation.
• Strong analytical and problem-solving skills
• Must be self-motivated and able to work in a team environment.

• Advanced research and troubleshooting skills to solve issues.
• Problem-solving abilities to see issues through to resolution.
• Ability to take ownership, present, demonstrate, document, and provide thought leadership and stakeholder management in order to deliver new projects.
• Ability to work equally well as part of a team or individually and manage own workload.

Employee perks, benefits:

• Annual global incentive plan-bonus.
• Large corporation with representation and manufacturing plants in the world.
• Stable employer for Michalovce city and its surroundings.
• Corporate culture – Underpinning everything we do are our values:

- Improve care

- Deliver results

- Grow together

- Own it

- Do what´s right

• Convatec Day – extra day off.
• Home office possibilities.
• Flexible working hours.
• Introduction program according to company standards.
• Development trainings.
• Career opportunities for internal employees.
• Referral bonus system.
• Recognition program.
• Meals in the amount of 0.44 Eur per one meal unit / day.
• Supplementary pension plan after the trial period with the employer's contribution.
• Social fund (various support and perks for employees).
• Free bus transport within Michalovce city.
• Various events / team building activities for employees.
• Various employee discounts by vendors within Michalovce city.

Working Conditions:

• Work in office environment, production centers and laboratory
• Availability to travel, international and national.