IT Support Specialist for Financial Systems

Unlimit Recruitment, s.r.o.

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Our client is currently building a new team supporting Financial Applications. This is an outstanding career opportunity to support ambitious and continuing growth within the whole company. You will work in support of multiple software systems to troubleshoot user issues, perform data management and account management. On this position you will work closely with the end users and various technical teams.

Main tasks:

• In charge of implementation and launch on sites for corporate financial related systems (reporting, bank communication, treasury, scanning and processing, OCR)
• In charge of demand analysis report, system architecture, detailed system design, system development specification and necessary documentation in process of system implementation
• Schedule, standardize and continuous optimization of finance process and functions
• In charge of user training, technical support of finance system
• Troubleshoot and resolve service desk tickets as level 2 application support
• Communicate effectively with end users to ensure customer satisfaction
• Communicate and coordinate with service desk level 1 support and infrastructure teams
• Ensure issues are resolved in a timely manner
• Learn new applications and technologies
• Other functions as required

Employee perks, benefits

- Fully covered meal vouchers
- Language courses
- 13th salary
- Cafeteria package

Company on whose behalf the position is being filled

Automotive industry, manufacture of transport equipment

Our client is the world’s leading supplier of instrument panels and cockpit systems, door panels, floor consoles and overhead consoles. Headquartered in Shanghai, the company has more than 90 manufacturing and technical centers in 17 countries and employs over 28,000 people globally.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Finance

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Experience performing end user support and working with a ticketing system
• Experience supporting multiple applications in a complex environment
• Financial background (and/or education) is a must
• Must be fluent in English and the ability to interface with global teams and differing cultures is required
• Must have a desire and ability to learn IT service process and new applications both Cloud based and client based
• Willing to learn finance software such as HFM/TRAX/TMS/Doclib or similar products
• Willing to support multiple applications
• Ability to interact professionally with a diverse group including managers, end users and subject matter experts is required
• Ability to write and interpret reports, business correspondence, and/or procedure manuals
• A good team player with high sense of responsibility and working passion
• Familiar with ITIL (ITILV3 training and certification preferred)

Advertiser

Brief description of the company

Recruitment company with focus on IT jobs.

Number of employees

5-9 employees
ID: 3217324  Dátum zverejnenia: 17.10.2017