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IT Support Specialist for Financial Systems
Unlimit Recruitment, s.r.o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Our client is currently building a new team supporting Financial Applications. This is an outstanding career opportunity to support ambitious and continuing growth within the whole company. You will work in support of multiple software systems to troubleshoot user issues, perform data management and account management. On this position you will work closely with the end users and various technical teams.
Main tasks:
• In charge of implementation and launch on sites for corporate financial related systems (reporting, bank communication, treasury, scanning and processing, OCR)
• In charge of demand analysis report, system architecture, detailed system design, system development specification and necessary documentation in process of system implementation
• Schedule, standardize and continuous optimization of finance process and functions
• In charge of user training, technical support of finance system
• Troubleshoot and resolve service desk tickets as level 2 application support
• Communicate effectively with end users to ensure customer satisfaction
• Communicate and coordinate with service desk level 1 support and infrastructure teams
• Ensure issues are resolved in a timely manner
• Learn new applications and technologies
• Other functions as required
Main tasks:
• In charge of implementation and launch on sites for corporate financial related systems (reporting, bank communication, treasury, scanning and processing, OCR)
• In charge of demand analysis report, system architecture, detailed system design, system development specification and necessary documentation in process of system implementation
• Schedule, standardize and continuous optimization of finance process and functions
• In charge of user training, technical support of finance system
• Troubleshoot and resolve service desk tickets as level 2 application support
• Communicate effectively with end users to ensure customer satisfaction
• Communicate and coordinate with service desk level 1 support and infrastructure teams
• Ensure issues are resolved in a timely manner
• Learn new applications and technologies
• Other functions as required
Employee perks, benefits
- Fully covered meal vouchers
- Language courses
- 13th salary
- Cafeteria package
- Language courses
- 13th salary
- Cafeteria package
Company on whose behalf the position is being filled
Automotive industry, manufacture of transport equipment
Our client is the world’s leading supplier of instrument panels and cockpit systems, door panels, floor consoles and overhead consoles. Headquartered in Shanghai, the company has more than 90 manufacturing and technical centers in 17 countries and employs over 28,000 people globally.
Our client is the world’s leading supplier of instrument panels and cockpit systems, door panels, floor consoles and overhead consoles. Headquartered in Shanghai, the company has more than 90 manufacturing and technical centers in 17 countries and employs over 28,000 people globally.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Finance
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• Experience performing end user support and working with a ticketing system
• Experience supporting multiple applications in a complex environment
• Financial background (and/or education) is a must
• Must be fluent in English and the ability to interface with global teams and differing cultures is required
• Must have a desire and ability to learn IT service process and new applications both Cloud based and client based
• Willing to learn finance software such as HFM/TRAX/TMS/Doclib or similar products
• Willing to support multiple applications
• Ability to interact professionally with a diverse group including managers, end users and subject matter experts is required
• Ability to write and interpret reports, business correspondence, and/or procedure manuals
• A good team player with high sense of responsibility and working passion
• Familiar with ITIL (ITILV3 training and certification preferred)
• Experience supporting multiple applications in a complex environment
• Financial background (and/or education) is a must
• Must be fluent in English and the ability to interface with global teams and differing cultures is required
• Must have a desire and ability to learn IT service process and new applications both Cloud based and client based
• Willing to learn finance software such as HFM/TRAX/TMS/Doclib or similar products
• Willing to support multiple applications
• Ability to interact professionally with a diverse group including managers, end users and subject matter experts is required
• Ability to write and interpret reports, business correspondence, and/or procedure manuals
• A good team player with high sense of responsibility and working passion
• Familiar with ITIL (ITILV3 training and certification preferred)
Advertiser
Brief description of the company
Recruitment company with focus on IT jobs.
Number of employees
5-9 employees
ID: 3217324
Dátum zverejnenia: 17.10.2017
2017-10-17
lokalita: Bratislava Pozícia: Customer Support Specialist, IT System Administrator, IT/Technical Support Specialist Spoločnosť: Unlimit Recruitment, s.r.o.