Application Support Specialist

Unlimit Recruitment, s.r.o.

Place of work
Bratislava
Contract type
full-time
Salary offered (gross)
1700- 2100 eur/month

Information about the position

Job description, responsibilities and duties

We are looking for a communicative Application Support Specialist to join our clients growing team.

Responsibilities:
- Analyzing the requirements collected from the stakeholders
- Helping business with shaping of their demand with IT language
- Dividing the business requirements between support and development types with consequent solving of support tickets
- Troubleshooting technical issues, issue tickets, assign priority, and escalate problems when necessary
- Process and technical improvements
- Participation on projects, development lifecycle
- User trainings

Employee perks, benefits

- Coaching, training on-the-job, as well as professional training opportunities
- Flexible working time
- Active involvement in current challenges of the banking industry
- A market competitive salary with employee benefits
- 20% bonus paid quarterly

Company on whose behalf the position is being filled

Banking, finance

Our client is a Finnish financial company, a pioneer in the field of financial technology and mobile consumer lending. Since 2005, the company has expanded its operations into more than 20 countries across Europe, North America and the APAC region.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Expected skills and experience:
- Min 2 years’ experience in Application support or Service desk
- Understanding of IT development lifecycle and Scrum methodology
- Knowledge of SQL is highly appreciated, knowledge of JIRA is welcomed
- Experience with programming\development is welcomed
- English language is a must
- Analytical thinking and attention to detail
- Ability to handle and prioritize parallel tasks and respond to ad hoc requirements

Advertiser

Brief description of the company

Recruitment company with focus on IT jobs.

Number of employees

5-9 employees

Company address

Unlimit Recruitment, s.r.o.
Cintorínska 9
811 08 Bratislava
http://unlimitrecruitment.com/

Contact

Contact person: Martina Slováková
Tel.: 421 918 452 857
E-mail: send CV
ID: 3211384   Dátum zverejnenia: 10.10.2017