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Freelance Customer Service Representative - Slovak Language - Green-mobility
United Call Centers Kft.
Place of work
Remote work
Remote work
Contract type
trade licence
trade licence
Start date
2022.07.18
2022.07.18
Wage (gross)
7 EUR/hour
7 EUR/hour
Information about the position
Job description, responsibilities and duties
United Call Centers Kft. is looking for talented individuals who want to become members of a young, dynamic and constantly evolving environment.
Do you speak professional Slovak and English ? Are you empathetic and have good problem-solving skills? If the answers to these questions are YES, then we are looking for you!
Your tasks will be:
· Maintaining contact with customers, strengthening relationships with customers, maintaining customer satisfaction (in Slovak and in English)
· Professional customer service, call assistance and communication with customers via e-mail, chat and phone
What we offer:
· Young and welcoming colleagues and family-friendly workplace
· Possibility of self-development thanks to our excellent coaching team
· Stable working environment, the possibility of career growth and development
What qualities are we looking for:
· C1 level Slovak and C1 level English language
· Flexibility, accuracy, precision
· Outstanding communication skills and patience
· Great understanding of MS Office, technology acumen
· Able to cover aprox. 140 hours per month working in shifts
Kindly note that this is a freelance position.
Please provide an English resumé upon application.
Do you speak professional Slovak and English ? Are you empathetic and have good problem-solving skills? If the answers to these questions are YES, then we are looking for you!
Your tasks will be:
· Maintaining contact with customers, strengthening relationships with customers, maintaining customer satisfaction (in Slovak and in English)
· Professional customer service, call assistance and communication with customers via e-mail, chat and phone
What we offer:
· Young and welcoming colleagues and family-friendly workplace
· Possibility of self-development thanks to our excellent coaching team
· Stable working environment, the possibility of career growth and development
What qualities are we looking for:
· C1 level Slovak and C1 level English language
· Flexibility, accuracy, precision
· Outstanding communication skills and patience
· Great understanding of MS Office, technology acumen
· Able to cover aprox. 140 hours per month working in shifts
Kindly note that this is a freelance position.
Please provide an English resumé upon application.
Employee perks, benefits
· Freelance job
· Remote work opportunity
· International team
· Possibility to self-develop and grow career-wise
· Remote work opportunity
· International team
· Possibility to self-develop and grow career-wise
Information about the selection process
Interview process:
· CV screening
· First-round of interview with HR
· Assessment test
· Evaluation of voice recordings
Please submit your CV in English upon application.
Please be prepared to submit voice recordings in Slovak, Hungarian and English language for evaluation, upon request.
· CV screening
· First-round of interview with HR
· Assessment test
· Evaluation of voice recordings
Please submit your CV in English upon application.
Please be prepared to submit voice recordings in Slovak, Hungarian and English language for evaluation, upon request.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
Slovak - Advanced (C1) and English - Advanced (C1)
Other knowledge
Microsoft Office 365 - Advanced
Experience in the position/sector
Call center / customer service
Number of years of experience
1
The position is suitable for a fresh graduate
Yes
Advertiser
Brief description of the company
UCC works with digital nomads from all around the globe to provide high quality contact center services. These include customer support, telephone sales, technical support and help desk services.
We treat our partners' clients with the utmost care, which enables an extensive and captivating customer experience.
The first impression cannot be made twice - we follow this motto and always walk by leaps and bounds from the beginning. We also use next-generation technologies such as chatbots, process automation and social media marketing to increase brand recognition to our partners and strengthen their position in the market.
We treat our partners' clients with the utmost care, which enables an extensive and captivating customer experience.
The first impression cannot be made twice - we follow this motto and always walk by leaps and bounds from the beginning. We also use next-generation technologies such as chatbots, process automation and social media marketing to increase brand recognition to our partners and strengthen their position in the market.
Number of employees
200-249 employees
ID: 4289646
Dátum zverejnenia: 5.7.2022
2022-07-05
lokalita: Remote work Pozícia: Administrative Worker, Official, Call Centre Supervisor, Customer Support Specialist, Helpdesk Operator Spoločnosť: United Call Centers Kft.
Základná zložka mzdy (brutto): 7 EUR/hour