Monitoring operator (24/7 operations)

Unique People, s.r.o.

Place of work
Košice
Contract type
full-time
Start date
01.08.2018
Wage (gross)
Salary range starting at 720€

Information about the position

Job description, responsibilities and duties

• Support of European User Helpdesk with known error documentation, providing of tools, etc.
• Monitoring of situations that may occur on servers, applications, network devices and/or SAP instances using Tivoli, Cacti, HP OVO etc. Responding to those situations within a defined time-frame and creating incident tickets using a ticketing tool.
• Dispatching created incident tickets to other members within the team or other teams to work towards resolution within a specific time-frame.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Other knowledge

Microsoft Windows - Advanced
LAN/WAN administration - Advanced
UNIX/Linux - Basic

Number of years of experience

1

Personality requirements and skills

• ability to work on shifts 24/7
• minimum 1 year ITO of work experience
• basic overview of: Windows, Linux and other OS platforms
• basic overview of networks
• intermediate knowledge of MS Office

Advertiser

Brief description of the company

"Unique People is an IT outsourcing company that provides services mainly in the field of IT infrastructure and software development. We are a Slovak company based in Košice, but we operate internationally and have branches in Bratislava and Split, Croatia. Our biggest domain is software development. The largest part of the development is directed at the German market. We also operate locally, where we provide IT support or web development. We focus on business development, and we have helped many companies to establish themselves in the Slovak market. "And not the reasons why this is not possible. We are always ready to help our clients move their business forward."

Number of employees

50-99 employees
ID: 3444909  Dátum zverejnenia: 10.7.2018  Základná zložka mzdy (brutto) a ďalšie odmeny: Salary range starting at 720€