Monitoring operator (24/7 operations) (Ref. No.: FJ251)

Unique People, s.r.o.

Place of work
Contract type
Start date
Basic wage component (gross) and other rewards
Salary range starting at 720

Information about the position

Job description, responsibilities and duties

• Support of European User Helpdesk with known error documentation, providing of tools, etc.
• Monitoring of situations that may occur on servers, applications, network devices and/or SAP instances using Tivoli, Cacti, HP OVO etc. Responding to those situations within a defined time-frame and creating incident tickets using a ticketing tool.
• Dispatching created incident tickets to other members within the team or other teams to work towards resolution within a specific time-frame.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Other knowledge

Microsoft Windows - advanced
LAN/WAN administration - advanced
UNIX/Linux - basic

Number of years of experience


Personality requirements and skills

• ability to work on shifts 24/7
• minimum 1 year ITO of work experience
• basic overview of: Windows, Linux and other OS platforms
• basic overview of networks
• intermediate knowledge of MS Office


Brief description of the company

We are a team of ICT experts, who specialize in ICT service design, transition & transformation, and infrastructure management. Our concept and approach are proven by years of experience with large global transformation projects. Our domains are utility, banking, and telecommunications industries.

Number of employees

50-99 employees

Company address

Unique People, s.r.o.
Pražská 2
04001 Košice
ID: 3444909   Dátum zverejnenia: 10.7.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Salary range starting at 720