Monitoring operator (24/7 operations) (Ref. No.: FJ251)

Unique People, s.r.o.

Place of work
Košice
Contract type
full-time
Start date
01.08.2018
Basic wage component (gross) and other rewards
Salary range starting at 720

Information about the position

Job description, responsibilities and duties

• Support of European User Helpdesk with known error documentation, providing of tools, etc.
• Monitoring of situations that may occur on servers, applications, network devices and/or SAP instances using Tivoli, Cacti, HP OVO etc. Responding to those situations within a defined time-frame and creating incident tickets using a ticketing tool.
• Dispatching created incident tickets to other members within the team or other teams to work towards resolution within a specific time-frame.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Other knowledge

Microsoft Windows - advanced
LAN/WAN administration - advanced
UNIX/Linux - basic

Number of years of experience

1

Personality requirements and skills

• ability to work on shifts 24/7
• minimum 1 year ITO of work experience
• basic overview of: Windows, Linux and other OS platforms
• basic overview of networks
• intermediate knowledge of MS Office

Advertiser

Brief description of the company

We are a team of ICT experts, who specialize in ICT service design, transition & transformation, and infrastructure management. Our concept and approach are proven by years of experience with large global transformation projects. Our domains are utility, banking, and telecommunications industries.

Number of employees

50-99 employees

Company address

Unique People, s.r.o.
Pražská 2
04001 Košice
http://www.uniquepeople.sk

Contact

ID: 3444909   Dátum zverejnenia: 10.7.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Salary range starting at 720