Customer Service Contact - Logistics

U-Shin Slovakia s. r. o.

Place of work
Contract type
Start date
Basic wage component (gross) and other rewards
from 1 000

Information about the position

Job description, responsibilities and duties

• Integrating and arbitrating customer demand (call offs, and Forecasts).
• Managing critical situation to avoid customer line down at minimum premium freight costs.
• LISTEN TO VOICE OF CUSTOMER: Respect customer procedures and by working with customer logistics performance data to make sure correct performance reporting.
• Anticipate and escalate exceptional events such as for example strikes to minimize effects on U-Shin operations and costs.
• Support service rate performance at right level and ensure regular monitoring of it toward 100% customer satisfaction.
• Proactively build strong customer relationships.
• Prepare data for MPS planning (demand arbitration).
• Support internal flows’ optimization by using daily planning tools to meet customer demand and respect the stock strategy (logistics box, sequencer, launcher).
• Organize shipments to customer on time and in right quantity (using visual management tools, where applicable).

Employee perks, benefits

• Language courses (French, English, Germany)
• Training both abroad or in the plant,
• Foreign business trips (on job training),
• Working with new technologies.

Information about the selection process

V prípade Vášho záujmu o nami ponúkanú pozíciu, pošlite nám Váš životopis e-mailom v slovenskom a anglickom jazyku s názvom pozície v predmete Vašej správy.
Oslovení budú len uchádzači, ktorí splnia kritériá výberu.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced

Number of years of experience


The position is suitable for a fresh graduate


Personality requirements and skills

• English language at communication level.
• Resistance to stress, appetite.
• Team work, responsible approach to problem solving.
• Very good organizational skills.


Brief description of the company

U-Shin Slovakia s. r. o. is an Japanese company focused on the design and production of components for automotive industry.
The company employs 8.000 people of 15 different nationalities, across 19 production sites.

Number of employees

1000 an more employees

Company address

U-Shin Slovakia s. r. o.
K letisku, Budova 1329
040 17 Košice
ID: 1408057   Dátum zverejnenia: 10.5.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 1 000