Customer Support Specialist | TOP Fintech na Slovensku

Trust Pay, a.s.

Place of work
Za kasárňou 1, Bratislava
Contract type
Start date
Wage (gross)
1 500 EUR/month

Information about the position

Job description, responsibilities and duties

Join our Customer Support team at TrustPay. We are a dynamic Slovak FINTECH company and we focus on providing innovative payment services for online companies with domestic and global reach.

We are seeking a talented and customer-focused individual to join our dynamic team as a Customer Support Specialist. If you are passionate about providing exceptional service and have a strong desire to help customers resolve their issues, this is an excellent opportunity to grow your career in the thriving financial technology industry.

  • Respond to customer inquiries and provide prompt and accurate assistance via various communication channels (phone, email, live chat)
  • Maintain client records and statistics; working with various systems
  • Collaborate with internal teams to resolve customer issues and ensure timely resolution
  • Job related administrative work and other daily agenda

Employee perks, benefits

+ 13. salary
+ Work in a steadily growing company
+ A young and dynamic team
+ Regular teambuilding activities
+ Possibility of personal growth
+ An open and informal company culture with a family atmosphere
+ Coffee and brunch at the office
+ Pleasant working environment in the Bratislava - Nove Mesto

Information about the selection process

Trust Pay, a.s. reserves the right to contact only selected candidates.
By sending your CV, you confirm that you have read the information about the processing of your personal data.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and Slovak - Proficiency (C2)

Other knowledge

Microsoft Word - Advanced
Microsoft Excel - Advanced
Microsoft Outlook - Advanced

The position is suitable for a fresh graduate


Personality requirements and skills

  • Fluency in English (both written and verbal), min. C1
  • Responsible approach to work
  • Ability to learn new things quickly
  • Independence


Brief description of the company

TrustPay, a.s. is a licensed payment institution regulated by the National Bank of Slovakia. Founded in 2009, TrustPay belongs to first financial institutions in the region to provide secure e-commerce payments the EEA and today we are one of leading boutique payment service providers for business customers.

Number of employees

50-99 employees


Contact person: Júlia Korčoková
E-mail: send CV
ID: 3918873  Dátum zverejnenia: 24.5.2023  Základná zložka mzdy (brutto): 1 500 EUR/month