Housekeeping supervisor

• Interview, select, train and supervise Accommodation staff to ensure the efficient operation of the department.
• To ensure all bedrooms are serviced/checked and laid out to the Company’s standards and given back to Reception promptly.
• To ensure all corridors and service rooms are cleaned to the Company’s standards.
• To ensure all maintenance requests are reported to the Maintenance Department promptly and, where necessary followed up.
• To ensure all service rooms are well stocked with clean linen.
• To check all vacant rooms on allocated floors and notify Reception of any changes.
• To ensure good working relations with all other associates
• To cover shifts as per rotas.
• To ensure special instructions are adhered to.
• To implement necessary tasks of the day.
• To prepare and maintain, with the Housekeeping Manager, spring cleaning programme, mattress turning schedule, special cleaning plans etc.
• To report any suspicious incidents – including security risks and unusual persons in the corridors etc.
• To attend any training sessions, as required.
• To assist the Housekeeping Manager in developing the team.
• Allocate tasks/work load.
• To assist the Housekeeping Manager to control cost ensuring that the department hits its budget targets.
• To build up a good working relationship with the departments suppliers.
• Attend/contribute to all relevant meetings.
• To ensure that your department has a good working relationship with all the other areas of the hotel.
• Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display
• To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
• Fire regulations and procedures
• Health and safety regulations
• First aid procedures
• To be a good example of the company dress code and appearance standards – ensuring that your team fully comply with these.
• To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager.

– Regularly stocked canteen for meals, snacks and beverages while on duty
– Discounts in our Spa, Hotel & Golf course
– Discounted staff and friends and family rates available in other group properties in the United States, Canada and the United Kingdom
– Free Car parking
– Regular staff appreciation initiatives.
– Opportunities to develop and grow through assisted educational opportunities
– Sick Benefit scheme
– Personal locker where required.